Angelica Anchondo
San Benito,TX
Summary
Dedicated Bilingual Operations Manager and effective leader that excels at using proven methods and cutting-edge technology to successfully cut cost, streamline operations and increase productivity. Assertive and enthusiastic with extensive knowledge of process optimization. Dedicated accounts payable professional with solid background managing invoices, tracking expenses and updating vendor files. Trained in posting and processing payments with Tyler Minus and Sage 50. Strong attention to detail with methodical approach to keeping accurate records. Well-organized Accounts Payable Clerk accomplished in processing vendor invoices and maintains updated system. Expertly handles checks and produces aging reports and invoice registers. Detailed in invoice reconciliation to minimize overpayments. Responsible Operations Manager skilled in accounting procedures, reconciliations and issue resolution. Well-organized and analytical in approaching problems and resolving variances. Brings 15 years of related experience and superior work ethic focused on maximizing productivity and maintaining financial compliance. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Hardworking and reliable Accounts Payable Clerk with strong ability in multi tasking. Offering dedication Highly organized, proactive and punctual with team-oriented mentality.
Overview
16
16
years of professional experience
Work History
Accounts Payable Clerk
Creative Financial Staffing @ IDEA Public Schools
Weslaco , TX
07.2023 - Current
- Processed invoices and payments in accordance with company policies and procedures.
- Entered data into accounting system to maintain accurate financial records.
- Prepared checks for payment of vendor invoices on a timely basis.
- Verified the Three-way-match process to validate invoices, enhancing payment accuracy for payments.
- Monitored accounts receivable aging reports to ensure timely payments.
- Developed processes and procedures related to accounts payable operations.
- Analyzed purchase orders, contracts, invoices, check requests and other documents related to the accounts payable cycle.
- Collaborated with vendors, suppliers and staff members across departments to resolve any issues that arose.
- Managed vendor relationships through prompt communication of payment information.
- Identified areas where operational efficiencies can be improved in the accounts payable process.
- Handled high-volume invoice processing with minimal supervision.
- Reconciled monthly statements and transactions to keep records accurate and current.
- Verified vendor accounts by reconciling monthly statements and related transactions.
- Interfaced and responded to inquiries to correct accounts payable discrepancies.
- Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
- Matched orders with invoices and recorded required information.
- Checked postings and documents for correctness, accuracy and proper coding.
- Accessed financial information to answer questions and gather details about specific accounts.
- Maintained accounts payable files and records in an organized manner.
- Processed invoices for payment within 30-day net terms to preserve IDEA's financial reputation.
- Preformed through reconciliation of open purchase orders.
- Delivered superior customer service by promptly addressing and resolving en-user inquires, concerns, and requests.
- Efficiently managed the entry of all Armed Guard invoices in a timely manor.
- Managed my time wisely on getting things organized and done within a time frame.
- Trained end-users on a new program that was assigned and learned in the process on how to improve the process in a more efficient way to make things more efficient.
Operations MANAGER
Hydro Systems, Inc.
Harlingen , TX
05.2020 - 11.2022
- Created forms and reports for prospective vendors to reduce the vendor vetting and on-boarding process
- Established workflow processes, monitored daily productivity and implemented modification to improve personnel efficiency
- Managed all paperwork generated by sales staff to customers which included financial reports, leasing, rentals and new equipment
- Provided administrative support to the finance department for a total of 2 companies (Hydro Systems, Inc. and Hydro Source LLC.)
- Directed sales, call center, warranty and repair, billing, warehousing, shipping, receiving and proposal for commercial accounts
- Trained, hired and supervised new employees to meet company standards
- Calculated all taxes for commercial, industrial and vendor accounts
- Maintained Inventory on parts and equipment for commercial, residential and industrial accounts
- Collaborated with technicians to diagnosed trouble shooting with water treatment equipment
- Negotiated with vendors and freight brokers, reducing shipment and delivering fees by 20% while reducing delivery time.
- Developed and implemented operational procedures to ensure quality standards are met.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Performed cost analysis for various projects to determine budget requirements.
- Maintained accurate inventory records to track stock levels and minimize costs.
- Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Led cross-functional teams in problem-solving activities related to process improvements or new product launches.
- Developed key performance indicators to measure effectiveness of operational processes.
- Implemented innovative strategies that reduced operating costs while maintaining high levels of customer satisfaction.
- Conducted regular reviews of existing policies and procedures for continuous improvement opportunities.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Collaborated with management team on long-term strategic planning initiatives for the organization.
- Assessed employee development needs and provided feedback on their progress towards meeting goals.
- Provided technical expertise in the design and implementation of automated systems used in the operations department.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
- Addressed customer concerns with suitable solutions.
- Motivated and evaluated personnel for performance improvement and goal achievement.
- Guided employees on understanding and meeting changing customer needs and expectations.
- Delivered positive customer experiences by implementing effective quality assurance practices.
- Identified areas of deficiency and performed root-cause analysis to solve problems.
- Analyzed and controlled materials, supplies and equipment operational expenses.
- Oversaw financial management, budget management, and accounting activities.
- Responded to information requests from superiors, providing specific documentation.
- Tracked and replenished inventory to maintain par levels.
- Conducted employee observations and documented findings.
- Reviewed daily financial reports and reconciled accounts to keep information current and accurate.
- Collaborated with team leaders on quality audits.
- Anticipated and tracked operational and tactical risks to provide strategic solutions.
- Monitored resource use to achieve set goals within budget constraints.
- Contributed to proposal and contract development, negotiations and meetings.
- Controlled departmental facilities use and approved requests for repairs or improvements.
- Collected customer fees, managed refunds and provided complete sales documentation.
- Connected with clients and developed strategies to achieve sales and customer service goals.
- Built strong operational teams to meet process and production demands.
Administrative Assistant
Hydro Systems, Inc.
Harlingen , TX
04.2008 - 05.2020
- Draft letters or emails, reports, spreadsheets, and other documents for small office procedure
- Scheduled service calls, organized and maintained calendar for technicians, kept record and data entry for all call logs
- Coordinated monthly service and annual service maintenance calls for customers
- Answer and direct external parties to the appropriate internal resource, whether by telephone, in-person, or email
- Organize files; record-keeping or specific records related to the office, such as vendor, residential, commercial and industrial information
- Created and keep updated office procedures
- Compile data, statistics, and other information for reports to management
- Worked as a liaison and point of communication between 3 companies and 5 staff members
- Supervise and train other office support staff, including additional administrative assistants, receptionists, or secretaries
- Open and close facility efficiently handle both administrative and warehouse duties (forklift experience and shipment preparations)
- Programs used (sage 50, Jobber, Microsoft’s programs and Adobe).
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Processed invoices for payment using accounting software applications.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Prepared expense reports on behalf of executives in accordance with company policies and procedures.
- Conducted research online utilizing search engines such as Google.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Handled confidential documents in an organized fashion according to established protocol.
- Scheduled appointments between clients and customers and internal staff members.
- Developed project plans for various tasks assigned by upper management.
- Monitored progress on projects assigned by upper management.
- Managed database systems containing customer contact information.
- Answered questions from customers regarding products and services offered by the company.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Provided secretarial and office management support while building cooperative working relationships.
- Inventoried and ordered supplies for office.
- Scheduled appointments, meetings and events for management staff.
- Coordinated appointments, meetings and conferences.
- Responded effectively to sensitive inquiries or complaints.
- Maintained accurate department and customer records.
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
- Prepared and prioritized calendars and correspondence.
- Organized both physical and digital files and updated reports to coordinate project materials.
- Directed customer communication to appropriate department personnel.
- Composed correspondence, reports and meeting notes.
- Utilized editing programs to proofread content for typo-free emails, memos and documentation.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
- Handled incoming calls and directed callers to appropriate department or employee.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Responded to customer issues to provide immediate resolution and improve retention.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
- Updated system to organize office documentation, maximizing efficiency and increasing productivity.
- Composed, edited and typed complex memos and reports with job-related software.
- Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
- Coordinated travel arrangements and completed expense reports for travel reimbursement.
- Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication to disseminate information throughout organization.
- Drove customer feedback to deliver information to management for corrective action.
- Executed on-time, under-budget projects by solving complex issues for senior leadership.
Education
WATER TREATMENT SPECIALIST I -
01.2020
GED -
01.2005
Skills
- Invoice Processing
- General Accounting
- Bill Payment
- Statement Review
- Payment Verification
- Account Reconciliation
- Financial Research
- Data Entry
- General Ledger Entries
- Accounts Payable
Languages
Spanish
Professional
References
References available upon request.
Timeline
Accounts Payable Clerk
Creative Financial Staffing @ IDEA Public Schools
07.2023 - Current
Operations MANAGER
Hydro Systems, Inc.
05.2020 - 11.2022
Administrative Assistant
Hydro Systems, Inc.
04.2008 - 05.2020
WATER TREATMENT SPECIALIST I -
GED -
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