Flexible hard worker ready to learn and contribute to team success.
Overview
3
3
years of professional experience
Work History
Patient Service Representative
Intermountain Healthcare
St. George , UT
06.2024 - Current
Coordinated scheduling of appointments across multiple departments to optimize patient care.
Ordering Office Supplies as needed
Answering and Greeting Customers as needed
Informed patients about payment options, billing policies, and procedures related to their visit or procedure.
Maintained a clean and organized reception area.
Obtained insurance verification and authorization to submit financial clearance of patient accounts.
Processed patient co-pays, deductibles, and other payments, ensuring accurate financial records.
Recreation Coordinator
Sand Hollow Aquatic Center
St. George, UT
04.2024 - Current
Manage all staff and facilities for the St George City Aquatics Department
Make daily bank deposits
Plan and participate in monthly staff training
Answer all questions or concerns staff may have about their shift
Oversee all events and activities relating to the facility, and handle emergency situations as needed
Ordering Office supplies as needed.
Ensured that equipment was properly maintained according to established policies and procedures.
Headlifeguard
Sand Hollow Aquatic Center
St. George, UT
04.2022 - Current
In charge of managing local facilities and making sure they are to the standard during each shift to ensure proper operation throughout the day
Customer Service is the strongest skill for this job
Speaking with many patrons and addressing their issues during the shift and also answering phone calls to help patrons with questions or concerns they have with reservations or memberships with our facility
Shift lead, Make sure all employees stay on task during the shift and also act as a secondary responder during emergencies and manage the employees with their tasks