Angelica Arcos
Corsicana,TX
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
4
4
years of professional experience
Work History
Manager
McDonald's
Corsicana, TX
03.2020 - Current
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Coached, mentored and trained team members in order to improve their job performance.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Worked with my team to maintain smooth operations and high standards of customer during high-volume rushes.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
Education
High School Diploma -
Corsicana High School
Corsicana, TX05.2023
Training Academy 4 U
Ferris, TXSkills
- Strategic Planning
- Business Administration
- Performance Management
- Marketing
- Operations Management
- Team Leadership
- Staff Management
- Conflict Resolution
- Bilingual
- Collaboration
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
Manager
McDonald's
03.2020 - Current
High School Diploma -
Corsicana High School
Training Academy 4 U