Angelica Atencio Ramirez
Phoenix,AZ
Summary
An organized,customer service oriented team player who is well versed in sales, inventory control, scheduling and office operations. A self-starter who possesses an excellent work ethic, is a quick learner, and easily adapts to a multi-task environment. Proficient in computerized cash register operations, various computerized systems, exceptional phone etiquette and is comfortable working with diverse populations.
Overview
4
4
years of professional experience
Work History
Customer Service & Sales
Ideal Image
Albuquerque, NM
01.2023 - Current
- Led the clinic in highest sales for 8 months resulting in being named one of the top 5 sales person in the region that covers Arizona, Texas, Colorado and New Mexico
- Quickly learned all computerized office operations and systems resulting in training new employees
- Created client HIPPA filing system resulting in keeping client information in compliance with federal and state regulations
- Schedule appointments, submit prescriptions to pharmacy, manage inventory, maintain cleanliness of clinic and provide tours upon request
Customer Service Representative
Alorica
Albuquerque, NM
01.2022 - 01.2023
- Communicated with all customers in a patient and courteous manner with their on-line purchases providing them with up to date order status, efficient returns/refund process, and quick resolution to customer complaints resulting in repeat business
Cashier/Food Server
Golden Pride
Albuquerque, NM
03.2021 - 01.2022
- Responsible for cash register operations, food preparation, inventory control, resolving customer complaints, efficiently performed opening/closing process, and provided excellent customer service resulting in repeat business
Education
General Education Diploma -
Central New Mexico Community College
06-2021
Skills
- Cash Management
- Microsoft Suite
- Account Management
- Food Service
- Event Planning
- Problem Solver
- Social Media Management
- Marketing and sales expertise
- Health and safety service regulations
- Quotes and sales
- Web technologies and services
- Friendly customer service
- Vendor, customer, and public relations
- Pharmacy and customer records management
- Superior customer service
Timeline
Customer Service & Sales
Ideal Image
01.2023 - Current
Customer Service Representative
Alorica
01.2022 - 01.2023
Cashier/Food Server
Golden Pride
03.2021 - 01.2022
General Education Diploma -
Central New Mexico Community College