Angelica Baca
Barstow,CA
Summary
Dynamic and dedicated professional with a strong background in customer service at Pilot Flying J Travel Center. Proven ability to enhance customer satisfaction through effective issue resolution and cash handling. Known for reliability and a commitment to excellence, consistently promoting store promotions and fostering positive customer relationships.
Overview
3
3
years of professional experience
Work History
Cashier
Pilot Flying J Travel Center
09.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
Caregiver
IHSS Adult Services Program
02.2022 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Education
GED -
Barstow Community Collag
Barstow, CASkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Money handling
- Reliability and punctuality
- Cash register operation
- Cash register systems
- Payment processing
- Product restocking
- Product knowledge
- Issue resolution
- Merchandise restocking
- Cash drawer balancing
- POS system operations
- Payment collection
- POS systems
- Staff training
- Guest inquiries
- ID verification
- Order packaging
- Sales expertise
- Drawer balancing
- Product recommendations
- Retail merchandising
- Fraud prevention awareness
- Identification checks
Timeline
Cashier
Pilot Flying J Travel Center
09.2023 - Current
Caregiver
IHSS Adult Services Program
02.2022 - Current
GED -
Barstow Community Collag
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