Professional person with high sense of responsibility and exceptional client service and critical thinking, focused on managing goals and team-building development to help meet /exceed Company expectations.
Overview
15
15
years of professional experience
Work History
OPERATIONS MANAGER
Belmart Food, LLC
Gaithersburg, MD
09.2014 - 07.2022
Implement procedures and manage quality, logistics and customer service.
Negotiate and distribute products in supermarkets, liquor stores and convenience stores under DSD policy.
Order and receive products to maintain inventory levels in stock.
Elaborate and review daily sales reports and purchase orders.
Develop and implement new sales strategies to update product lines.
Solve customers' concerns related to products and/or promotions.
MERCHANDISE MANAGER
Burlington Coat Factory
Gaithersburg, MD
08.2010 - 10.2014
Coordinate activities to maintain inventory throughout the store.
Set up floor layouts and product display according to Company policies.
Hire and train store associates for projects and customer service.
Organize and prioritize projects.
Develop strategies to achieve sales and customer service goals.
CONSULTANT
Visión Consultoría Empresarial y Económica
, Colombia
05.2007 - 06.2008
Deliver consulting services and created investment scenarios using established framework.
Translate needs, issues and ideas into effective strategies and action plans.
Train and advise people with limited resources to develop business plans to establish small businesses.
Deliver high level of service to customers in effort to build relationships.