Angelica Borges
Keansburg
Summary
Detailed oriented person with strong skills and ability to learn very quickly. Hard working person and can work with little to no supervision. Bilingual and experienced driven to grow professionally within an organization which prides itself in efficiency and improving patient care. Displays strong interpersonal skills while able to multitask with patient assessments and other necessary tasks.
Offering strong analytical skills and aptitude for mastering complex financial processes, with clear motivation to learn and develop in revenue cycle environment. Delivers solid foundation in financial analysis and problem-solving, demonstrating ability to quickly pick up new concepts and systems. Ready to use and develop skills in data analysis and process improvement in open role.
Overview
8
8
years of professional experience
Work History
Revenue Cycle Specialist
HRCMS
03.2023 - Current
- Increased revenue by identifying and resolving billing errors in a timely manner.
- Served as a liaison between clinical departments, finance, and administration, ensuring smooth communication for proper revenue cycle management.
- Enhanced customer satisfaction by promptly addressing and resolving billing disputes.
- Ensured accurate billing with thorough audits of patient accounts and insurance claims.
- Reached out to insurance companies to verify coverage.
- Contacted responsible parties for past due debts.
- Maintained clear documentation of all activities related to unpaid claims or denied services.
Office Manager
Atlantic Physical Therapy Center
01.2021 - 03.2023
- Scheduling appointments
- Handle the verification of insurance benefits for patients
- Notify patients of deductibles and coinsurances due
- Regularly calls insurance company to follow up
- Keep sensitive patient and medical records confidential
- Review patient bill for accuracy
Optometric Technician/Receptionist
Brighton Eye Care
12.2018 - 01.2021
- Pre screening patients before seeing doctor
- Sales
- Verification of insurance
- Billing of medical and vision insurance
- Front desk receptionist
- Checking patients in and out
- Served as in house translator
Receptionist/Optometric Technician
Eyes First Vision
05.2017 - 12.2018
- Managed reception area, including greeting patients, and responding to telephone and in person requests
- Scheduled patient appointments
- Conducted patient pre-testing before scheduled appointments
- Acquired and processed insurance authorizations for procedures ordered
- Maintained electronic medical records
- Served as in-house translator
Education
Physical Therapist Assistant -
Huertas Junior College
Caguas, PR01.2016
Skills
- Bilingual (English/Spanish)
- Excellent verbal communication and customer service skills
- Computer savvy; proficient in Microsoft Office
- EMR experience
- Claims review
- Claims processing proficiency
- HIPAA compliance
- Professionalism and ethics
- Customer service
- Insurance verification
- Patient registration
- Verifying insurance
- Paperwork management
Languages
Spanish
Native or Bilingual
Timeline
Revenue Cycle Specialist
HRCMS
03.2023 - Current
Office Manager
Atlantic Physical Therapy Center
01.2021 - 03.2023
Optometric Technician/Receptionist
Brighton Eye Care
12.2018 - 01.2021
Receptionist/Optometric Technician
Eyes First Vision
05.2017 - 12.2018
Physical Therapist Assistant -
Huertas Junior College