Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Angelica Brady

Katy ,Tx

Summary

• To Obtain A Position With An Organization That Would Utilize My Knowledge Of My Present Skills And Allow Me The Opportunity To Grow Which Will Offer Personal And Professional Development, Opportunities As Well Being A Great Asset To The Team.

Overview

7
7
years of professional experience

Work History

Patient Care

Girling Home Health Care
05.2022 - Current
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained clean and safe environment to promote patient safety and comfort.
  • Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
  • Enabled increased mobility for patients by assisting with ambulation exercises and transfers using proper body mechanics techniques
  • Maintained a clean and safe home environment for patients by performing light housekeeping tasks such as laundry, dishes, and basic cleaning duties.
  • Transported patients to appointments as necessary while ensuring safety precautions were always maintained during travel times.
  • Assisted patients in meeting daily living needs, promoting independence and dignity for all individuals under my care.
  • Completed household management tasks for clients within private home settings.
  • Provided assistance to clients by handling household cleaning duties, managing schedules, and transporting to and from medical appointments.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
  • Transported clients for medical and personal outings.
  • Scheduled and coordinated medical appointments.

Cashier

Cvs
01.2024 - 04.2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Answered questions about store policies and addressed customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Enhanced customer loyalty by participating in rewards program enrollment.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Maintained current knowledge of store promotions and highlighted sales to customers.

Sales Associate

Walmart
01.2021 - 12.2023
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Addressed customer inquiries to ensure satisfaction and foster positive service experience.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Built relationships with customers to encourage repeat business.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
  • Resolved customer complaints with patience and understanding, restoring customer confidence.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Used in-store system to locate inventory and place special orders for customers.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.

Dietary Aide

VA Medical Center
06.2018 - 05.2020
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
  • Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
  • Followed all food safety regulations while preparing meals for patients.
  • Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
  • Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
  • Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
  • Ensured food safety compliance through proper storage, handling, and sanitation procedures, minimizing risk of contamination or illness.
  • Arranged tray and or table settings with proper tableware, condiments, and tray card.
  • Improved patient satisfaction by providing high-quality meals tailored to their dietary needs and preferences.
  • Maintained accurate records of patient meal orders to ensure appropriate distribution of meals according to individual requirements.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Collaborated with healthcare professionals to develop individualized meal plans based on patient needs, resulting in better health outcomes.
  • Streamlined meal assembly processes for faster service without compromising quality or accuracy.
  • Assisted dietitians in monitoring patient progress, adjusting meal plans as needed based on feedback from healthcare providers.
  • Participated in regular team meetings to discuss performance goals, address challenges, and share best practices for continued growth and improvement.
  • Participated in ongoing training programs to stay current on best practices in nutrition support services and foodservice operations.
  • Maintained strict hygiene standards in kitchen, significantly reducing cross-contamination risks.
  • Implemented feedback mechanisms for patients on meal quality, driving continuous improvement.
  • Monitored food temperatures during storage and serving, ensuring safety and compliance with regulations.
  • Streamlined meal preparation processes, cutting down on waste while ensuring quality.
  • Cleaned and organized kitchen, dining and service areas.
  • Monitored food quality and freshness throughout day.
  • Utilized POS system to receive and process food and beverage orders.

Education

High School Diploma - General Studies

Morrow High School
Atlanta, GA
05.2007

Skills

  • Patient care
  • Bedbound patient care
  • Compassionate patient care
  • Patient care assessment
  • Patient care activities
  • Patient care support
  • Developing patient care plans
  • Patient care improvement
  • Special needs patient care
  • Patient care focus
  • Patient care education
  • Basic patient care
  • In-house patient care
  • Direct patient care
  • Cashier
  • Sales associate stock
  • Stocker
  • Unloading truck
  • Food service worker
  • Menu
  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Product knowledge
  • Refunds and exchanges
  • Meal preparation
  • Food preparation
  • Safe food handling
  • Menu
  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Product knowledge
  • Refunds and exchanges
  • Meal preparation
  • Food preparation
  • Safe food handling
  • Menu
  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Product knowledge
  • Refunds and exchanges
  • Meal preparation
  • Food preparation

Safe food handling

Accomplishments

    My Greatest Accomplishment Is The Positive Impact That I Have Attempted To Make The Lives Of Others. One Of My Proudest Achievements Was Working With A Colleague Who Was Struggling With A Complex Project. I Took The Time To Sit Down With Her Broke The Project Down Into Manageable Task And Provided Guidance And Support Throughout The Process. And Seeing Her Grow Succeed Was Truly Rewarding. And Lifting Others Up And Helping Them Reach Their Full Potential.

Timeline

Cashier

Cvs
01.2024 - 04.2025

Patient Care

Girling Home Health Care
05.2022 - Current

Sales Associate

Walmart
01.2021 - 12.2023

Dietary Aide

VA Medical Center
06.2018 - 05.2020

High School Diploma - General Studies

Morrow High School

Similar Profiles

CREATE PROFILE