Angelica Brown
Chicago,Illinois
Summary
Responsible and reliable, eager to learn. Good attitude around others and kind hearted to others. Reliable with experience in administrative roles. Supports leaders and teams with strong organizational and communication skills. Experienced individual providing high-quality administrative support to various departments, organized and detail-oriented with good multitasking and task prioritization skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help achieve any company goals.
Overview
13
13
years of professional experience
Work History
Assistant
Latina Moves
05.2010 - 09.2011
- Booked Appointments
- Assisted with dance demonstrations
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Monitored and ordered supplies and materials to keep office well stocked.
Hostess
Lisa's Diner
03.2013 - 09.2014
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Greeted customers upon arrival
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
Janitor services
Best Quality Cleaning Service
10.2014 - 09.2016
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Maintained floor cleaning and waxing equipment.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
Office Services Specialist
Epic Global
10.2016 - Current
- Answered telephone calls and read emails to redirect calls and forward emails to appropriate personnel.
- Used scanner to scan important documents into computer system.
- Managed front desk area by welcoming and greeting visitors and responding to in-person requests.
- Operated postage equipment to register weight of packages, automatically open letters and apply meter postage on outgoing mail.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Completed daily logs for management review.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Maintained and updated office records, both digital and physical.
- Distributed incoming mail from shipments, couriers and postal delivery to departments within the company.
Education
Sullivan House High School
Chicago, IL01.2015
Skills
- Data Entry
- Meeting Coordination
- Administrative Tasks
- File and Record Keeping
- Reporting and Documentation
- Schedule Coordination
- Fast Learner
- Verbal and Written Communication
Timeline
Office Services Specialist
Epic Global
10.2016 - Current
Janitor services
Best Quality Cleaning Service
10.2014 - 09.2016
Hostess
Lisa's Diner
03.2013 - 09.2014
Assistant
Latina Moves
05.2010 - 09.2011
Sullivan House High School