Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

ANGELICA BUGARIN-LEYVA

Miami,FL

Summary

Executive Administrative Professional with 10+ years of experience supporting senior leaders and managing office operations across diverse industries, including hospitality, restaurant, real estate, finance, and legal. Combines strong organizational and communication skills with a proactive, service-focused mindset. Adept at managing complex schedules, special projects, and cross-functional coordination. Committed to delivering high-quality support with professionalism, integrity, and a can-do attitude.


Overview

18
18
years of professional experience
1
1
Certification

Work History

Office Administrator/Personal Assistant

Independent Projects/Freelance
11.2023 - Current
  • Provide comprehensive office management support, including procurement, vendor coordination, and supply ordering.
  • Handle high-volume phone communications, manage scheduling and calendar coordination, and oversee mail distribution and correspondence.
  • Deliver exceptional client service through proactive problem-solving, issue resolution, and daily operational support.
  • Assist with bookkeeping tasks, including accounts payable/receivable, invoice processing, payment tracking, and expense reporting.
  • Coordinate special projects and events, managing catering, logistics, and on-site execution to ensure seamless delivery.
  • Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
  • Maximized office space utilization by maintaining a clean, organized work environment that encouraged productivity and efficiency.
  • Optimized budget management by monitoring expenses, negotiating supplier contracts, and identifying cost-saving opportunities.

Executive Assistant/Office Manager

The Service Companies
03.2022 - 10.2023
  • Provided high-level administrative and operational support to CEO and Senior Leadership Team, ensuring seamless day-to-day business operations.
  • Primary point of contact for office management, proactively identifying and resolving issues impacting operational efficiency.
  • Managed internal and external communications, coordinated executive meetings, and prepared comprehensive meeting materials and agendas.
  • Handled travel arrangements, including flights, accommodations, and ground transportation.
  • Supported cross-functional projects and special initiatives, handling both on-site and off-site logistics.
  • Prepared and reconciled executive expense reports; tracked and maintained office supplies, marketing inventory, and branded merchandise.
  • Collaborated with Marketing team on event planning, brand showcases, swag distribution, and trade shows logistics to ensure successful execution.
  • Assisted HR with onboarding processes, equipment setup, and employee engagement events to foster a welcoming and productive workplace.
  • Facilitated internal communications related to events, announcements, and organizational updates.

Administrative Assistant

Triple Canopy
08.2019 - 02.2022
  • Performed advanced, confidential administrative tasks supporting senior leaders.
  • Maintained efficient office environment; managed sensitive personnel documents and ensured confidentiality.
  • Organized and maintained electronic databases, tracking systems, and physical filing systems.
  • Compiled reports, processed invoicing, and secured requested information in timely manner.
  • Assisted with hiring events and onboarding, training, and compliance processes for new hires.
  • Assisted staff with leave requests, FMLA/LOA, cash outs, and resolving payroll or HR discrepancies.
  • Served as point of contact for office issues, including equipment needs, vendor coordination, and pricing bids.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.

Executive Assistant

Tom Thumb Food Stores, Inc.
09.2018 - 08.2019
  • Provided high-level executive administrative support to CEO, President, and VP of Operations.
  • Delivered client services, successfully fielding and resolving customer service issues and concerns.
  • Liaised with clients and updated policy documents and vendor contracts as needed.
  • Coordinated travel bookings, including hotel accommodations and transportation.
  • Created invoices and assisted with billing and credit card reconciliation.

Executive Assistant (Part-Time)

CJE Senior Life
03.2013 - 08.2017
  • Provided high-level executive support to CFO and VP of Community Services.
  • Managed multiple calendars, scheduled meetings, and booked travel, and other related logistics.
  • Coordinated board meetings, distributed notices, and prepared meeting documents prior to meeting.
  • Responsible for following up on action items and for collecting Board dues.
  • Organized and filed confidential documents. Tracked and processed expense reports and invoices.
  • Entered and approved employee timesheets and PTO requests.

Executive Assistant

Chicago 2016 Olympic Bid
10.2007 - 11.2009
  • Provided administrative support to the CFO, Director of Games Operations, and Director of Community Relations.
  • Managed heavy calendaring, scheduling, and consistently updated contact database.
  • Created correspondence, memos, and presentations for executives, board, and committee members.
  • Managed personal and confidential materials, as well as processed expense reports.
  • Assisted Legal Department with scheduling, administrative tasks, and presentations and
  • Assisted marketing and communication department with administrative task and trade shows.
  • Facilitated various community outreach efforts through the 50 Aldermanic Ward offices.

Education

Bachelor of Arts - Communication

DePaul University
Chicago, IL

Skills

  • Scheduling; Calendar Management; Event planning; Communication, and Customer Services Skills
  • Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, and Teams); Google Suites; SharePoint; Concur; ADP; Zoom; QuickBooks; and Mondaycom
  • Bilingual (English and Spanish); Typing 60 wpm
  • Office administration
  • Administrative support
  • Office management
  • Schedule and calendar management
  • Typing 60 WPM

Certification

Certified Notary Public - Florida

Timeline

Office Administrator/Personal Assistant

Independent Projects/Freelance
11.2023 - Current

Executive Assistant/Office Manager

The Service Companies
03.2022 - 10.2023

Administrative Assistant

Triple Canopy
08.2019 - 02.2022

Executive Assistant

Tom Thumb Food Stores, Inc.
09.2018 - 08.2019

Executive Assistant (Part-Time)

CJE Senior Life
03.2013 - 08.2017

Executive Assistant

Chicago 2016 Olympic Bid
10.2007 - 11.2009

Bachelor of Arts - Communication

DePaul University

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ANGELICA BUGARIN-LEYVA