Angelica Byrd
San Diego,CA
Summary
Ambitious and compassionate aspiring Physician Assistant and a Certified Medical Assistant with over four years of hands-on experience in outpatient, specialty, and internal medicine settings. Passionate about fostering meaningful patient relationships through ensuring patients feel heard and prioritized. Dedicated to maximizing patient satisfaction and improving patient care by supporting providers and ensuring maximum efficiency. Enjoy hands on tasks and experienced in a wide range of clinical skills including injections, EKGs, phlebotomy, and wound care. Experienced in managing complex scheduling systems for multiple providers, coordinating insurance authorizations, and ensuring HIPAA compliance. Proven ability to multitask, lead administrative improvements, and train new staff. Eager to contribute to a collaborative healthcare team dedicated to improving patient outcomes through communication, efficiency, and empathy.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Assistant
Internal Medicine Associates
11.2023 - 01.2025
- Delivered support to an Internal Medicine MD, Nurse Practitioner, & Physician Assistant and coordinated overlapping provider schedules to prevent delays and optimize exam room usage.
- Conducted comprehensive patient intake assessments, accurately documenting medical history, medications, and vitals
- Administered a wide range of injections (vaccines, testosterone, Prolia, etc), performed EKGs, swab sample collection, and venipuncture
- Independently completed a mix of scheduled and walk-in patients (8–12/day) requiring ongoing injection therapy, blood pressure monitoring, sleep study/cardiac holter monitor hookups, and wound care, including dressing changes and suture/staple removal
- Wrote lab and imaging requisitions based on provider protocols and clinical presentation
- Performed placement and follow-up for TB skin tests; educated patients on interpretation and return timeline
- Obtained prior authorizations for medications and imaging
Medical Assistant
Ryu Hurvitz Orthopedic Clinic
Santa Barbara, CA
08.2021 - 11.2023
- Managed front and back office tasks for a busy orthopedic clinic serving 5 surgeons, overseeing intake and insurance verification for 60–120 patients daily
- Schedule patients for all 5 MDs based on their specialties and unique scheduling specifications
- Manage a multi-line phone system aiming to keep hold times minimal despite extremely high call volumes while still providing the patient thorough support
- Adopted a supervisory position through training 9 new employees
- Learned and trained new employees to use 3 separate Electronic Health Records systems: Elation, Chart Logic, and Advanced MD
- Designed and implemented an efficient system for handling medical record requests and subpoenas while ensuring full HIPAA compliance
- Obtain authorization for Evaluation & Treatment and request authorization for preliminary X-rays to schedule appointments for Workers Comp patients
- Ordered and coded diagnostic imaging prior to appointments based on physician guidelines, view preferences, and ICD-10
- Organized and facilitated referrals, imaging orders, and patient education
- Obtained client medical history, medication information, symptoms, and allergies.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
Research Assistant
UC Santa Barbara
05.2022 - 06.2023
- Perform Western Blot Analysis on sections of rodent brain tissue
- Run behavioral tests on rats to incubate drug cravings
- Study differences in the cravings and presence of proteins of interest in the prefrontal cortex of rats administered sucrose, cocaine, and methamphetamine
- Perform other biological testing procedures, such as homogenization, electrophoresis, transferring proteins onto membranes, and using imaging software to capture fluorescent protein bands
- Aided in euthanasia through beheading and delicate brain removal techniques
- Co-Authored The Incubation of Sucrose Craving Does Not Require MTOR Activity with Professor Karen Szumlinski PhD in Biological Psychiatry: Journal of Psychiatric Neuroscience and Therapeutics
Medical Receptionist
Riviera ENT
05.2021 - 08.2021
- Conducted patient intake interviews during appointment scheduling, documenting a brief history and current profile of the patient’s symptoms
- Requested and obtained medical records for any prior treatment before the patient’s appointment
- Entered demographics, insurance information, medical/surgical history, and medications into the patient's chart
- Scheduled and assisted with COVID-19 testing and relayed the results to the patient when available
Dental Receptionist/Back Office Assistant
Beachside Dental
05.2022 - 08.2022
- Helped bring the clinic up to date on resubmitting denied insurance claims and uploading consent forms and dental records from the previous 2 months in less than 1 week
- Performed both front and back office duties, including answering phone calls, appointment scheduling, and payment collection, as well as assisting the hygienist in entering probing data and the dental assistant in room/equipment sanitization between patients
Education
Bachelor of Science - Biopsychology
University of California Santa Barbara
Santa Barbara, CA06.2024
Skills
- EKG
- Manual blood pressure assessment
- Reading
- Injections - Intramuscular, Subcutaneous, Intradermal
- Suture Removal
- Wound Care
- Phlebotomy
- HIPPA/Medical Records
- Workers Compensation
- Effective patient communication
- Strong attention to detail
- Multitasking
- Insurance Authorization & Eligibility
- EHR Systems
- Scientific Behavioral Testing
- Biological Research
- Methods
- Medical terminology knowledge
- Direct patient care
- Patient-focused care
- Clinical documentation
- Phlebotomy techniques
- Specimens collection and processing
- Patient flow management
- Medical billing and coding
Certification
- Certified Clinical Medical Assistant (CCMA)
- Basic Life Support (BLS)
Relevant Coursework
- Psychopharmacology (2 Courses): Drugs of Abuse & Psychotherapeutic Drugs
Neuropharmacology
- Behavioral Endocrinology
- Human Anatomy & Physiology
- Psychopathology
- Organic Chemistry (3 Courses)
Timeline
Medical Assistant
Internal Medicine Associates
11.2023 - 01.2025
Research Assistant
UC Santa Barbara
05.2022 - 06.2023
Dental Receptionist/Back Office Assistant
Beachside Dental
05.2022 - 08.2022
Medical Assistant
Ryu Hurvitz Orthopedic Clinic
08.2021 - 11.2023
Medical Receptionist
Riviera ENT
05.2021 - 08.2021
Bachelor of Science - Biopsychology
University of California Santa Barbara