Angelica carmona
Chino,CA
Summary
Results-driven customer service representative with a strong background in handling transactions and resolving customer issues effectively. Known for outstanding communication abilities and attention to detail in high-pressure situations. Eager to join a team dedicated to making a positive difference in the community.
Overview
2
2
Languages
1
1
Certification
5
5
years of professional experience
Work History
Barista
Starbucks
Chino, CA
02.2025 - Current
- Assisted customers with menu selections and answered product questions.
- Engaged with customers to foster a welcoming atmosphere, enhancing their overall experience.
- Collaborated with team members to ensure smooth store operations.
- Operated cash register and processed transactions, ensuring accuracy and speed.
- Restocked supplies and managed inventory, maintaining optimal levels for seamless service.
Trainer
Farmer Boys
Chino, California
04.2021 - 03.2025
- Provided excellent service by greeting customers warmly and addressing their needs promptly.
- Teamed with colleagues to swiftly resolve customer issues, improving overall service satisfaction.
- Ensured cleanliness and organization of workstations and dining areas to enhance customer experience.
- Managed inventory and restocked supplies to maintain operational efficiency.
- Handled cash, credit, and digital payments securely during transactions.
Education
High School Diploma -
Chino High School
Chino, CA05-2024
Certificate of Technical Studies - Pharmacy
Baldy View ROP
Ontario, CA05-2024
Skills
- Communication skills
- Interpersonal skills
- Time management
- Punctuality
- Work ethic
- Self-motivation
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Certification
- OSHA General Industry
Timeline
Barista
Starbucks
02.2025 - Current
Trainer
Farmer Boys
04.2021 - 03.2025
High School Diploma -
Chino High School
Certificate of Technical Studies - Pharmacy
Baldy View ROP