Angelica Castillo
Piscataway,New Jersey
Summary
Dynamic Supervisor at Dunkin' Donuts with a proven track record in training and mentoring staff to enhance performance, Successfully implemented training sessions that boosted team productivity and streamlined onboarding. Skilled in inventory control and employee motivation, driving operational excellence and fostering a high-performing work environment
Overview
2027
2027
years of professional experience
Work History
Supervisor
Dunkin Donuts
South Plainfield, NJ
04.2023 - Current
Live-In Nanny
Dr.Amanda Kirzner
Merrick, New York
03.2019 - 04.2023
- Prepared breakfast for 3 kids and assisted them in getting ready for school. and then after that am taking care the baby which is 8 months old giving milk going outside for a walk putting her down for a nap and then Fixed beds for kids, parents, and grandparents while baby napped, followed by cleaning. and when the baby’s up am feeding her then play and waiting for other kids to get home helping them for their homework if they need me then preparing dinner and then after that bathing them and putting them to sleep
- Managed daily child routines for Dr. Amanda Kirzner’s household with consistency and care.
- Prepared nutritious meals and snacks for children and family members
Crew Member
KFC
Shelton, NJ
02.2013 - 05.2015
- Monitored food safety, cleanliness, and store presentation standards.
- Always prioritize the safety of the customers and the crew team
- Greeted KFC restaurant guests and delivered friendly counter service.
- Took customer orders using cash register and point-of-sale system.
- Prepared KFC chicken, sides, and beverages following restaurant standards.
- Assembled meals for dine-in, takeout, and drive-thru orders.
- Restocked kitchen supplies, packaging, and condiments during busy shifts.
Administrative Assistant
Davita Kidney Care
Queens, New York
- Managed patient schedules and appointment changes for dialysis clinic operations.
- Coordinated phone calls, emails, and visitor questions at kidney care office.
- Prepared patient charts, forms, and confidential records for clinical staff.
- Entered data into electronic health systems and updated office documentation.
- Supported insurance verification, referrals, and authorization follow-up for care services.
- Ordered office supplies and tracked inventory for daily clinic needs.
- Scheduled meetings, maintained calendars, and organized staff communications.
- Filed correspondence and assisted with routine administrative tasks across departments.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Education
High School Diploma -
Mayamot National High School
PhilippinesSkills
- Staff scheduling
- Performance tracking
- Payroll administration
- Childcare management
- Stock management
- Training and mentoring
- Team motivation
- Staff development
Certificate
- Serv Safe Certificate
- CPR/ AED/ First Aid
Timeline
Supervisor
Dunkin Donuts
04.2023 - Current
Live-In Nanny
Dr.Amanda Kirzner
03.2019 - 04.2023
Crew Member
KFC
02.2013 - 05.2015
Administrative Assistant
Davita Kidney Care
High School Diploma -
Mayamot National High School