Angelica Cervantes
39 Guadalupe Dr Peralta,NM
Summary
Assisted in monitoring student behavior and tracking attendance to promote accountability. Supported emergency response efforts and facilitated conflict resolution to maintain a safe transportation environment. Collaborated effectively with team members to enhance customer service experiences.
Overview
13
13
years of professional experience
Work History
School Bus Aide
Los Lunas Public Schools
Los Lunas, New Mexico
02.2022 - Current
- Conducted safety checks on buses prior to each route to ensure readiness.
- Monitored student behavior, ensuring compliance with safety protocols.
- Assisted students in boarding and alighting from school buses safely.
- Supported students with special needs during bus rides and transitions.
- Collaborated with school staff to resolve transportation issues and meet student needs.
- Fostered positive peer relationships by modeling appropriate behavior during rides.
- Provided a supportive environment for students during daily transportation routines.
- Updated attendance logs accurately for all daily routes.
Sales Associate
TnJ Toys
Peralta, NM
05.2013 - 11.2017
- Assisted customers with product selections and inquiries daily.
- Maintained organized displays to enhance product visibility and accessibility.
- Collaborated with team members to restock inventory regularly.
- Handled customer complaints professionally to ensure satisfaction.
- Monitored inventory levels and reported discrepancies to management promptly.
- Helped customers find specific products, answered questions, and offered product advice.
- Answered incoming telephone calls to provide store, products and services information.
- Provided accurate information about products, prices and services.
- Maintained cleanliness of store environment including floors, windows, displays.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Maintained up-to-date knowledge of store merchandise and policies.
School Bus Aide
Adelino Head Start
Los Lunas , New Mexico
08.2016 - 02.2017
- Developed and strengthened good relationships with staff, students and families.
- Provided knowledgeable and speedy response to all emergency incidents.
- Completed daily vehicle inspections for safety purposes.
- Responded to emergency situations in a timely manner according to established procedures.
Education
High School Diploma -
Valencia High School
Los Lunas, NM05-2014
Skills
- Vehicle inspection
- Safety protocols
- Emergency response
- Attendance tracking
- Student supervision
- Cash handling
- Highly dependable
- Conflict resolution
- Fast learner
- Excellent attention to detail
- Good at communicating
- Get along well with others
- Great at customer service
- Team collaboration
- Time management skills
- POS system operations
References
- Juanita Ochoa 505-220-2136
- Patrick Tapia 702-986-8512
Timeline
School Bus Aide
Los Lunas Public Schools
02.2022 - Current
School Bus Aide
Adelino Head Start
08.2016 - 02.2017
Sales Associate
TnJ Toys
05.2013 - 11.2017
High School Diploma -
Valencia High School