Angelica Cervantes
San Diego,CA
Summary
Master's-level psychology professional with experience in behavioral health, substance use support, equitable community engagement, and case management. Skilled in trauma-informed care, crisis intervention, client advocacy, and service coordination. Background in working with underserved populations and improving access to culturally responsive mental health and substance abuse resources. Strong foundation in research, documentation, and evidence-based practices.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Graduate Research Assistant
Arizona State University
09.2024 - 12.2025
- Contributed to the development of research proposals, securing funding for critical projects.
- Analyzed relevant information and conducted thorough investigations on key topics to support project objectives.
- Collaborated with faculty to enhance grant applications through data gathering and the development of supporting documentation.
- Conducted thorough quantitative analysis of collected data to support comprehensive report preparation.
- Mentored undergraduate students in research techniques, fostering academic growth and skill development.
- Evaluated experimental results, providing insights that informed strategic adjustments in ongoing studies.
- Targeted surveys and interview protocols, facilitating precise data collection from diverse populations.
- Designed and implemented systems for data management, prioritizing the security of sensitive information and adherence to ethical guidelines.
- Reviewed and organized documents, maintaining quality control to draw relevant conclusions and steer research efforts.
Clinical Support Specialist
Cal State Los Angeles
10.2023 - 05.2024
- Developed and executed community outreach programs aimed at improving client engagement and service support.
- Provided immediate substance use support through structured crisis intervention sessions during critical mental health situations.
- Designed and led interactive workshops on mental health awareness, substance disorders, aiming to cultivate community understanding and diminish stigma related to mental illness.
- Executed crisis intervention strategies during emergencies to stabilize situations and link individuals with essential support resources.
- Evaluated client progress utilizing standardized assessment tools to adapt treatment plans in response to evolving needs.
- Maintained comprehensive clinical records to ensure effective monitoring of patient progress throughout the support process.
- Facilitated therapeutic support groups focused on topics such as grief, addiction, or relationships to foster connection and shared healing experiences among participants.
- Enhanced patient engagement through the implementation of group therapy sessions focused on coping strategies and emotional regulation.
Equitable Engagement Liaison
AmeriCorps VISTA
08.2022 - 09.2023
- Cultivated and sustained partnerships with underserved communities to enhance equitable access to programs and resources.
- Analyzed participation trends and developed strategies to increase involvement of marginalized populations in various programs.
- Coordinated community group meetings to strengthen relationships and promote engagement with partner organizations.
- Assessed engagement metrics and prepared detailed reports to inform outreach initiatives.
- Worked alongside leadership to ensure effective implementation of inclusive programs and continuous program refinement.
Case Manager
In Home Support Services
02.2009 - 06.2020
- Oversaw scheduling and delivery of personalized in-home care services tailored to the needs of elderly and disabled clients.
- Executed meticulous organization of case files in alignment with state and federal compliance requirements.
- Conducted assessments of client needs and created customized care plans to enhance well-being.
- Evaluated eligibility documentation and ensured compliance with HIPAA guidelines for accurate reporting.
- Managed resolution of client issues and prioritized urgent cases while adhering to strict reporting deadlines.
Education
Master of Science - Cognitive Psychology
Arizona State University
Tempe, AZ08-2025
Bachelor of Arts - Counseling Psychology
Cal State Los Angeles
Los Angeles, CA05-2024
Associate of Science - Applied Psychology
Southwestern College
Chula Vista, CA05-2022
Skills
- Treatment Plan Support
- Behavioral Intervention
- DSM-5 Familiarity
- Trauma Informed Care
- Caseload Management
- Care Coordination
- Crisis Screening
- Substance Use Disorder Knowledge
- Intake & Eligibility Assessment
- Qualitative & Quantitative Research
- Program Evaluation
- Ethical-Based Practice
Certification
Social & Behavioral Research Certificate
Languages
Spanish
English
Timeline
Graduate Research Assistant
Arizona State University
09.2024 - 12.2025
Clinical Support Specialist
Cal State Los Angeles
10.2023 - 05.2024
Equitable Engagement Liaison
AmeriCorps VISTA
08.2022 - 09.2023
Case Manager
In Home Support Services
02.2009 - 06.2020
Master of Science - Cognitive Psychology
Arizona State University
Bachelor of Arts - Counseling Psychology
Cal State Los Angeles
Associate of Science - Applied Psychology
Southwestern College