Angelica Cisneros-Cordova
Reno
Summary
Student Support Specialist seeking a job in the education field, with strong mentoring skills and 10+ years working with at-risk youth and their families. Versatile and dedicated with a focus on individual student needs. Exceptional skills working with teachers, parents and specialists to meet educational needs of students.
Overview
11
11
years of professional experience
Work History
Re-Engagement Specialist
Washoe County School District
09.2019 - Current
- Built strong relationships with students through active listening and empathy, resulting in increased loyalty and retention.
- Seeks to find missing students and responds to requests to investigate and evaluates students with habitual truancy who have dropped out of school.
- Help students and families with alternative educational settings.
- Case manage students who get re-enrolled and/or who are considered chronically absent.
- Assist families basic needs and referrals to appropriate community resources.
- Implement attendance meeting and procedures at schools.
- Home visits and student transports
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Contacts and works with community agencies such as: social service, law enforcement, recreational, religious, educational and legal services.
- Basic interviewing, counseling and casework principles and techniques; basic investigative techniques; report writing and record-keeping; laws, regulations and procedures affecting truancy issues; and community resources.
Family Graduation Advocate
Washoe County School District
08.2016 - 09.2019
- Case manage students at-risk of not graduating
- Help families connect with school staff such as teachers, administrators and school counselors
- Enhanced family wellbeing by providing comprehensive support and resources to address individual needs.
- Help families understand their child’s progress towards graduation and higher education
- Attend IEP meetings as requested
- Improved access to services for families by developing strong partnerships with community organizations and service providers.
- Increased parent engagement in children's education through organizing school events, meetings, and workshops.
- Progress monitor student’s grades, attendance and graduation requirements
Recreational Specialist
Sierra Nevada Job Corps Center
05.2014 - 11.2017
- Help students with employability skills such as interviewing and resume skills.
- Enhanced participant engagement by incorporating diverse recreational activities and events into program offerings.
- Managed facility operations, ensuring a safe and enjoyable environment for all students.
- Work with a largely diverse population
- Provided comprehensive training for new hires, ensuring they were well-prepared to deliver high-quality recreational experiences.
- Scheduled events in recreation facilities and monitored facility conditions.
- Handled Cash (Petty cash, checks, PCard)
Student Ambassador/Gear Up Mentor
Truckee Meadows Community College
06.2013 - 06.2015
- Developed strong working relationships with team members, fostering a positive work environment.
- Collaborated with other departments to ensure smooth inter-departmental communication and coordination of student needs.
- Enhanced student satisfaction by providing efficient and professional front desk services.
- Attended college fairs and workshops at high schools for student recruiting purposes.
- Assisted with the planning and operations of the Success First Summer Bridge Program.
- Help students with enrollment steps to TMCC.
- Enhanced student-peer relationships by fostering a supportive and inclusive environment.
Education
Bachelor of Arts - Social Work
University of Nevada Reno
Reno, NVAssociate of Arts - Social Work
Truckee Meadows Community College
Reno, NV05.2014
Skills
- Microsoft Office Proficiency
- Bilingual in English and Spanish
- Good communication skills
- Time Management/Self Direct
- Strong Mentoring Skills
- Detail Oriented
- Quick Learner
- Community Engagement
Timeline
Re-Engagement Specialist
Washoe County School District
09.2019 - Current
Family Graduation Advocate
Washoe County School District
08.2016 - 09.2019
Recreational Specialist
Sierra Nevada Job Corps Center
05.2014 - 11.2017
Student Ambassador/Gear Up Mentor
Truckee Meadows Community College
06.2013 - 06.2015
Bachelor of Arts - Social Work
University of Nevada Reno
Associate of Arts - Social Work
Truckee Meadows Community College