Angelica Clark
Summary
Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into HR initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention.
Overview
7
7
years of professional experience
Work History
Talent Acquisition Specialist - HR Officer
Maryland State Department of Education (MSDE)
04.2023 - 07.2023
- Executed the Employment Contract Renewal project for the Division of Rehabilitation Services (DORS), finishing the contract lifecycle for forty-six contracts in 5 days.
- Reduced time-to-fill for open positions by implementing efficient recruitment strategies and effective collaboration with hiring managers.
- Increased retention rates through thorough pre-screening of candidates and regular follow-up on new hires'' satisfaction levels.
- Optimized employer branding efforts by creating engaging content for company career pages, social media platforms, and other marketing channels.
- Improved interview processes by developing and implementing structured interview guides tailored to each role's requirements.
- Managed full-cycle recruiting process for multiple roles simultaneously while maintaining high-quality standards in candidate assessment and selection.
- Conducted training sessions for hiring managers on effective interviewing techniques, unconscious bias awareness, and legal compliance in recruiting practices.
- Provided regular updates on talent acquisition performance metrics to senior leadership, supporting data-driven decision-making and continuous improvement efforts.
- Developed and maintained an applicant tracking system, tracking all job openings, applicants, and interviewing activity.
- Developed strong talent pipelines using various sourcing techniques, including social media, job boards, and networking events.
- Enhanced candidate experience by implementing a streamlined application process and timely communication.
- Sourced and screened candidates for DORS and MSDE throughout Maryland and worked with hiring managers to coordinate interviews, offers, and onboarding.
Senior Recruitment Coordinator
Delta Air Lines
10.2021 - 01.2023
- Facilitated 150+ events with the Hiring Event Team, ensuring quality hiring and onboarding procedures exceeding the 2022 Airport Customer Service (ACS) hiring goal of 25,000 employees
- Provided administrative oversight; coordinated, documented, and analyzed HR data; and managed business systems by attending 160+ hiring events throughout the U.S.
- Designed and assigned the Event Schedule for the 45+ member East Coast Team, aligning duties and events with Delta flights and adhering to FAR, CBA, and company policies
- Identified opportunities for process efficiency and improvement with virtual events for smaller airports; implemented, coordinated, and executed over fifty-five virtual events from conception to completion, successfully onboarding 1,500 new employees and minimizing company talent acquisition spending.
- Reduced time-to-fill rates by implementing efficient sourcing strategies and prioritizing urgent hiring needs.
Administrative Coordinator
Kennedy Krieger Institute
12.2019 - 10.2021
- The Aquatics Therapy Director and Physician provided dedicated administrative support, meticulous organization skills, and attention to detail.
- Managed the calendar for the Aquatics Director Physician, including scheduled patient appointments, lectures, private appointments, and tasks needed to be promoted and coordinated travel arrangements for conferences.
- Organized successful department events by overseeing logistics, managing vendors, and coordinating promotional efforts.
- Facilitated smooth day-to-day operations by anticipating the department's and patient's needs and resolving problems as they arose.
- Proactively addressed potential opportunities for improving administrative processes and developed plans for implementing changes that increased efficiency and effectiveness to present to leadership.
- Streamlined office operations by implementing efficient administrative processes and procedures.
- Reduced expenses by monitoring budgets, tracking expenditures, and identifying cost-saving opportunities.
- Worked diligently to accomplish timely invoicing and accounts receivables.
- Utilized technical expertise in systems like Workday, Kronos, Microsoft Suite, and Epic for efficient administrative, HR, and daily operations.
Part-Time Swim Instructor, Curriculum Developer
Brick Bodies
05.2019 - 09.2021
- Instructed diverse groups, including infants, toddlers, children, adolescents, adults, seniors, and physically and mentally challenged individuals
- Encouraged parent involvement in their child's aquatic education through regular communication about progress and upcoming events.
- Developed comprehensive and inclusive swim program curricula tailored to meet the diverse needs of infants, toddlers, children, adolescents, adults, seniors, and individuals with physical and mental challenges.
- Incorporated adaptive teaching techniques to accommodate the swim program's diverse learning styles and abilities.
- Collaborated with a multidisciplinary team to ensure that the swim curriculum addresses the unique requirements of participants with varying physical and mental capabilities.
- Adapted teaching techniques to accommodate various learning styles and abilities, ensuring an inclusive experience for all participants.
- Increased swimmer safety by enforcing pool rules and maintaining vigilant supervision during lessons.
- Enhanced student swimming abilities through the development and implementation of personalized lesson plans.
Project Manager
Kelly and Associates (Kelly Benefits)
06.2019 - 12.2019
- Managed senior executives' calendars, scheduled meetings, and coordinated travel arrangements for Kelly and Associates CEO, President, and other top Executives.
- Managed Executive Suite projects at Kelly and Associates, overseeing space planning, procurement, and vendor coordination.
- Strategically and proactively addressed organizational challenges through practical solutions, contributing to the success of three major projects.
- Researched and analyzed data and collaborated with the Marketing Department, Accounting Department, and HR to improve Internal and External Stakeholder relationships.
- Streamlined project processes by implementing Agile methodologies, increasing efficiency and reducing costs.
- Established effective communication among team members for enhanced collaboration and successful project completion.
Childcare Provider
Dr. Jennifer Coughlin, M.D., Johns Hopkins Hospital
06.2017 - 06.2019
- Cared for children ages 1, 3, and 5, modeling positive behavior and emphasizing the parent's choices, values, and morals.
- Redirected unfavorable behavior, taught essential emotional intelligence, and settled conflicts.
- Implemented techniques to promote teamwork within a household based on age-appropriate skills and knowledge.
- Enhanced children's social skills by organizing group activities and promoting positive interactions.
- Structured daily routines to promote independence, responsibility, and accountability; accurately tracked and rewarded positive behaviors and encouraged children out of episodes of negative behavior.
- Improved language development through engaging storytelling sessions and age-appropriate book readings.
Deck Supervisor, Swim Instructor
Goldfish Swim School
02.2016 - 06.2017
- Instructed diverse groups of children, focusing on skill development, water safety, and positive reinforcement, following the Goldfish Swim School curriculum.
- Supervised and provided constructive feedback to team members, fostering skill development and a collaborative working atmosphere.
- Efficiently and effectively supervised large groups of staff and swimmers, ensuring the safety and smooth operation of daily activities.
- Contributed to program development by teaching specialized areas such as infants, special needs, and swim teams, leveraging provided training.
- Provided engaging and age-appropriate swim lessons for various age groups, from infants to adolescents, fostering a positive and supportive learning environment.
- Collaborated with colleagues and management to continuously improve the swim program and enhance the overall experience for participants.
- Improved crew efficiency by implementing effective scheduling and task delegation strategies.
- Enhanced safety standards by conducting regular inspections and maintenance of deck equipment.
Education
Bachelor of Science - Business
University of Maryland - University College
Hyattsville, MD05.2021
General Studies
The Community College of Baltimore County
Catonsville, MD2016
Business
Pennsylvania State University
University Park, PA2013
Skills
- People Operations Skills
- Project Planning and Management
- Business Systems Analytics and Management
- Continuous Process Improvement
- Talent Management
- Contract Negotiation
- Data Analysis
- Organizational Skills
- Strong Work Ethic
- Multitasking in Fast-Paced and High-Expectation Environments
Internship
Law Office Intern, 05/2011, 08/2011, The Law Offices of Douglas T. Sachse, Employment & Labor Law
Timeline
Talent Acquisition Specialist - HR Officer
Maryland State Department of Education (MSDE)
04.2023 - 07.2023
Senior Recruitment Coordinator
Delta Air Lines
10.2021 - 01.2023
Administrative Coordinator
Kennedy Krieger Institute
12.2019 - 10.2021
Project Manager
Kelly and Associates (Kelly Benefits)
06.2019 - 12.2019
Part-Time Swim Instructor, Curriculum Developer
Brick Bodies
05.2019 - 09.2021
Childcare Provider
Dr. Jennifer Coughlin, M.D., Johns Hopkins Hospital
06.2017 - 06.2019
Deck Supervisor, Swim Instructor
Goldfish Swim School
02.2016 - 06.2017
Bachelor of Science - Business
University of Maryland - University College
General Studies
The Community College of Baltimore County
Business
Pennsylvania State University
Similar Profiles
Matthew HerzingMatthew Herzing
Disability Examiner at Maryland State Department of EducationDisability Examiner at Maryland State Department of Education
Christie MeltonChristie Melton
Executive Administrative Assistant at State of Maryland, Department of EducationExecutive Administrative Assistant at State of Maryland, Department of Education
Jennifer WilliamsJennifer Williams
Autism Waiver Liaison at Maryland State Department Of EducationAutism Waiver Liaison at Maryland State Department Of Education