Angelica Coleman
Denver,CO
Summary
Dynamic and detail-oriented Certified Pharmacy Technician with a proven track record at UCHealth University of Colorado Hospital. Excelled in medication preparation and insurance verification, enhancing patient safety and streamlining billing processes. Demonstrated leadership by mentoring staff, fostering a collaborative environment. Skilled in MS Office, embodying a reliable and positive attitude towards patient care and team coordination.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
UCHealth University of Colorado Hospital
Aurora, CO
05.2023 - 12.2024
- Refills and maintains automated dispensing system and/or process incoming prescriptions.
- Repacking bulk medications. Responsible for sterile and non-sterile compounding.
- Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
- Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
- Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products.
- Fills medication carts on a daily basis and/or process and fills prescription orders.
- Assist with shelving and stocking of medications.
- Verified prescriptions and drug labels, documents and packages.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Interpreted and processed medication orders under supervision of pharmacist.
- Prepared prescription transfers to other pharmacies.
- Operated cash registers to accept payments from customers.
- Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Assisted patients in understanding their medication instructions and usage directions.
- Completed and filed patient paperwork, updating records in system with insurance carrier changes and allergy information.
- Implemented and followed pharmacy protocols for medication disposal and waste management.
- Established and updated patient profiles, medications and insurance details.
- Adhered to all federal, state and local laws governing the practice of pharmacy technicians.
- Ensured accurate billing information was included on prescription orders prior to processing them.
Perioperative Assistant Lead
UCHealth University of Colorado Hospital
Aurora, CO
08.2021 - 04.2023
- Provides support for every patient- cleaning and disinfecting of surgical surfaces, equipments, and positioning devices
- Transports blood products and specimen
- Restocks linens and supplies
- Sets up and stores equipments
- Provides mentoring, coaching, and evaluation of team members' performance
- Serves as a positive role model for team members by working with them to promote teamwork
- Leads by example
- Assists with prioritizing assignments and workflow
- Aids in decision making and problem solving
- Provides direction, training, coaching, and mentoring to staff
- Understood and followed oral and written directions.
Perioperative Assistant
UCHealth University of Colorado Hospital
Aurora, CO
01.2021 - 08.2021
- Created and maintained sterile operating fields to minimize infection risks.
- Understood and followed oral and written directions.
- Provides support for every patient- cleaning and disinfecting of surgical surfaces, equipments, and positioning devices
- Transport blood products and specimen
- Restocks linens and supplies
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Secretary
Caribbean Chicken Ltd.
, Belize
08.2012 - 08.2020
- Answering phone calls, taking messages, and handling correspondence
- Maintaining and arranging appointments and meetings.
- Assist supervisors and staff with company projects and tasks, and provide administrative support.
- Coordinating and directing office services.
- Facilitated payment notices, invoices, and records.
- Greeted visitors and directed them to the appropriate location or person.
- Organized and maintained filing systems for important documents.
- Operated office equipment such as photocopiers, scanners, and fax machines.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Maintained inventory of office supplies and placed orders when necessary.
- Performed data entry into computer systems; ensured accuracy of all entered information.
- Handled confidential documents with discretion.
- Reviewed billing statements for accuracy prior to submitting them for payment processing.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Education
Certified Pharmacy Technician - License
Medcerts
09.2024
High SChool Diploma -
Red Creek Mennonite High School
Belize05.2012
Skills
- Documentation and Control
- Team Leadership
- Strategic Planning
- Technical Support
- Performance Improvement
- Use of MS Office and QuickBooks
- Time Management
- Attention to Detail
- Critical Thinking
- Problem Resolution
- Active Listening
- Good Work Ethic
- Supervision & Leadership
- Reliable & Trustworthy
- Friendly, Positive Attitude
- Medication preparation
- Proper labeling
- Patient paperwork
- Medication safety protocols
- Dosage form preparation
- Insurance verification
- Filling prescriptions
- Insurance billing
Accomplishments
- Angelica consistently demonstrates an outstanding demeanor within her role here at Atrium, fostering a positive atmosphere within our team. Her approachable nature and excellent communication skills contribute significantly to our department's smooth operation and customer satisfaction. Angie is a proactive team player, always willing to collaborate and support her colleagues, which enhances our overall efficiency. She shows a remarkable openness to learning and embracing new responsibilities, exemplified recently when she willingly assumed the money-handling role after Tessema's departure. This transition was seamless thanks to her quick adaptation and dedication to mastering new tasks. Angie's willingness to take on challenges and her proactive attitude make her an invaluable asset to our team. Her positive impact on team morale and her commitment to excellence in her role are truly commendable.
Certification
- State Board of Pharmacy -PHAT.0018455
Languages
English
Professional
Spanish
Limited
References
References available upon request.
Timeline
Certified Pharmacy Technician
UCHealth University of Colorado Hospital
05.2023 - 12.2024
Perioperative Assistant Lead
UCHealth University of Colorado Hospital
08.2021 - 04.2023
Perioperative Assistant
UCHealth University of Colorado Hospital
01.2021 - 08.2021
Secretary
Caribbean Chicken Ltd.
08.2012 - 08.2020
Certified Pharmacy Technician - License
Medcerts
High SChool Diploma -
Red Creek Mennonite High School