Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angelica Contreras Puente

Elk Grove,CA

Summary

Well-qualified Human Resources and Office Manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Overview

5
5
years of professional experience

Work History

Office & HR Manager

Bridgewood Tree Care Services
09.2019 - Current
  • Responsible for overseeing all accounting functions, reconciling accounts, managing accounts receivable, bill management, and reports.
  • Train and support new office staff.
  • Maintain and enforce project schedules, estimates, digital assets, and resourcing for all projects.
  • Ensure the best practices and standards are understood and followed throughout the project and applies lessons learned from previous projects.
  • Review outgoing communications to clients for quality and consistency
  • Create marketing materials.
  • Document’s process
  • Review and process payroll
  • Hearing and resolving employee grievances.
  • Maintain employee benefit programs (health insurance) and informs employees of benefits by studying and assessing benefit needs and trends.
  • Plan and execute training sessions for employees (TCIA and ISA)
  • Prepare meeting materials and take clear notes to distribute to stakeholders.

Human Resources Manager

Bridgewood Tree Care Services
08.2018 - 09.2019
  • Assist with payroll review and processing.
  • Maintain company compliance with local, state and federal laws, in addition to established organizational standards.
  • Hearing and resolving employee grievances.
  • Plan and execute training sessions for employees (TCIA and ISA)
  • Motivate employees through special events, incentive programs and constructive feedback.
  • Facilitate onboarding sessions and on-the-job training for new hires.

Education

Bachelor of International Business Economics - International Economics

Esumer University Institute in Colombia
Medellin, Colombia
04.2012

Skills

  • Payroll Administration
  • Staff Training
  • HR Policies
  • Dispatching coordination
  • Team Management
  • Employee Motivation
  • Employee Relations Oversight
  • Employee Timesheet Processing
  • Accounts Payable and Receivable Auditing
  • Licensing Requirements
  • Drafting and Administering Contracts
  • Cash Flow Analysis
  • Intuit QuickBooks (Online version)
  • Skilled in Microsoft Office

Timeline

Office & HR Manager

Bridgewood Tree Care Services
09.2019 - Current

Human Resources Manager

Bridgewood Tree Care Services
08.2018 - 09.2019

Bachelor of International Business Economics - International Economics

Esumer University Institute in Colombia
Angelica Contreras Puente