Angelica Corral Duran
Greeley,United States
Summary
Organized and dedicated BCA/ Front Desk Receptionist with exceptional customer service in a fast-paced environment. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self- motivated work ethic to perform effectively individually or team environments.
Overview
4
4
years of professional experience
Work History
Service Advisor Aprentice
Weld County Garage
01.2025 - 06.2025
- Facilitated customer interactions at the service drive to foster positive relationships.
- Coordinated effectively with technicians and management staff, ensuring seamless communication throughout the entire service process.
- Supported overall team success by assisting coworkers with complex customer inquiries and providing backup during peak periods.
- Facilitated team operations by reaching out to extended warranty companies.
BCA Agent/Front Desk Receptionist
Weld County Garage
08.2022 - 01.2025
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Translated in every department of the dealership including service, parts, sales, commercial, titles. etc.
- Generated revenue for the dealership by completing various types of cold calls, text messages, and emails with the intention of setting appointments for each customer.
- Processed customer's rental agreements and returned them into the system.
- Consistently met and surpassed monthly individual performance goals set for me by management.
- Handled all inbound appointment inquiries to several Yoder Family of Companies locations.”
Service Advisor
Fowler Kia of Windsor
06.2025 - Current
- Developed and maintained strong relationships with clients, fostering loyalty and repeat business.
- Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
- Developed customized preventative maintenance plans for clients based on their specific needs, contributing to long-lasting client relationships.
Education
High School Diploma -
Platte Valley High School
Kersey, CO05.2022
Skills
- Customer Service
- Attention to Detail
- Multi-Line Telephone Systems
- Skilled in Microsoft Office
- Reception Duties
- Bilingual - English and Spanish
- Organization Skills
Timeline
Service Advisor
Fowler Kia of Windsor
06.2025 - Current
Service Advisor Aprentice
Weld County Garage
01.2025 - 06.2025
BCA Agent/Front Desk Receptionist
Weld County Garage
08.2022 - 01.2025
High School Diploma -
Platte Valley High School