Angelica Cortez
Pearland,TX
Summary
Striving to obtain a position in the healthcare field using my education and knowledge to have a rewarding career.
Overview
12
12
years of professional experience
Work History
Medical Office Specialist
HCA Houston Healthcare- Clear Lake Neurology
07.2017 - 07.2021
- Maintained organized and clean front office area to create professional and welcoming environment.
- Completed data entry and filing to keep records updated.
- Supported front desk operations by answering phones and directing calls.
- Verified insurance information, facilitating billing processes.
- Assisted patients with check-in and check-out processes to ensure smooth visits.
- Handled patient inquiries and provided information regarding services and procedures.
- Processed payments from patients promptly and accurately while answering any questions regarding their account balances or insurance coverage.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Called insurance companies to get precertification and other benefits information.
- Responded to patient inquiries to offer timely updates regarding referral status.
- Processed referral requests from patients and doctors.
Patient Access Representative
HCA Houston Healthcare Pearland
05.2015 - 06.2017
- Direct admissions, Inpatient/Observation physician orders, Labor and delivery registration.
- Verified insurance coverage to ensure accurate billing information.
- Contributed to a welcoming environment by maintaining a clean and organized registration area at all times.
- Expedited the admission process by accurately collecting demographic and medical history information from patients or family members upon arrival.
- Enhanced patient satisfaction by promptly and accurately registering emergency room patients.
- Obtained payments from patients and scanned identification and insurance cards.
CSR - Customer Service Representative
CASH AMERICA PAWN SHOP
09.2010 - 05.2012
- Front office duties such as Pawn payments, Layaways, Renewals, and Pick-up of merchandise.
- Monthly Inventory check
- Auto Equity Loans
- Money Order Transactions
- Open and Closing of Store Production
- Enhanced customer experiences by providing timely and accurate information on products and services.
Medical Biller and Coder
DR. NEHME ALKARRA
07.2009 - 07.2010
- Responsible for medical billing and coding for Internal Medicine Clinic, Nursing Homes, and Hospitals.
- General front office duties such as filing, faxing, payments, and telephone skills.
- Referrals for Internal Medicine Clinic and Nursing Homes.
- Appointment Scheduling
- Translator
- Greeted and helped patients as they came to check out window.
Education
Diploma - Medical Billing & Coding
Everest Institute-Bissonnet
Houston, TX05.2019
High School Diploma -
LaMarque High School
La Marque, TX05.2008
Skills
- Medical Billing and Coding (3 years)
- Insurance Verification
- Medical Scheduling
- Medical Records
- CPT Coding
- Medical Office Experience
- ICD-10
- Translation
- Hospital Experience
- Typing
- Clerical experience
- Customer service
- Cash handling
Languages
Spanish
Native or Bilingual
Timeline
Medical Office Specialist
HCA Houston Healthcare- Clear Lake Neurology
07.2017 - 07.2021
Patient Access Representative
HCA Houston Healthcare Pearland
05.2015 - 06.2017
CSR - Customer Service Representative
CASH AMERICA PAWN SHOP
09.2010 - 05.2012
Medical Biller and Coder
DR. NEHME ALKARRA
07.2009 - 07.2010
Diploma - Medical Billing & Coding
Everest Institute-Bissonnet
High School Diploma -
LaMarque High School
Similar Profiles
Tatiana AlcantaraTatiana Alcantara
Pediatric Registered Nurse at HCA Houston Healthcare Clear LakePediatric Registered Nurse at HCA Houston Healthcare Clear Lake
CLAUDIA CARPIOCLAUDIA CARPIO
Advanced Practice Nurse at HCA Houston Healthcare Clear LakeAdvanced Practice Nurse at HCA Houston Healthcare Clear Lake
Shehnila KarimShehnila Karim
Cardiovascular Registered Nurse at HCA Houston Healthcare Clear LakeCardiovascular Registered Nurse at HCA Houston Healthcare Clear Lake