Angelica Cuellar
Phoenix,AZ
Summary
I have always been a very strong and determined worker. No matter the position, job, or location, I will make sure to get the job done. I am a big people person which is why I chose to major in psychology. I love hearing about people and their stories. I also love learning about their mind and behavior. Thank you for taking the time to learn a little about me, I hope I get the opportunity to learn a little about you as well.
Overview
4
4
years of professional experience
Work History
Server
The Terraces Of Phoenix
06.2025 - Current
- Delivered exceptional customer service in fast-paced dining environment.
- Managed food and beverage orders efficiently, ensuring timely delivery to guests.
- Collaborated with kitchen staff to maintain quality standards and prompt service.
- Trained new team members on restaurant protocols and service techniques.
- Resolved customer inquiries and complaints, enhancing overall guest satisfaction.
- Maintained cleanliness and organization of dining area to comply with health standards.
- Implemented feedback from management to improve operational efficiency and workflow.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Cultivated warm relationships with regular customers.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Bakery Associate
Safeway
10.2024 - Current
- Prepared and baked a variety of artisan breads and pastries daily.
- Maintained cleanliness and organization of workstations in compliance with health standards.
- Assisted customers with product selection, ensuring a positive shopping experience.
- Operated baking equipment efficiently to meet production schedules.
- Collaborated with team members to optimize workflow during peak hours.
- Monitored inventory levels, restocked supplies as needed for uninterrupted operations.
- Implemented quality control measures to ensure product consistency and freshness.
- Trained new associates on bakery processes and customer service protocols.
- Ensured food safety compliance by following strict guidelines for storage, handling, and preparation of baked goods.
- Performed routine equipment maintenance tasks such as cleaning mixers, ovens, or utensils to maintain optimal functionality and prevent potential hazards.
- Provided support to other departments within the store as needed, fostering a collaborative work environment.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Improved bakery efficiency through effective time management and prioritization of tasks.
- Consistently met or exceeded productivity goals while maintaining high-quality standards for all baked goods produced.
- Offered immediate assistance and menu advice to guests, documented orders, and conveyed special requests to baker and assistants.
- Assisted in creating unique and visually appealing displays for special occasions and seasonal promotions.
- Delivered outstanding customer experiences by addressing concerns promptly and professionally, resulting in repeat business from satisfied patrons.
Glitch’n Community Tech Researcher & Leader (CTRL)
Arizona State University, Tempe Campus
06.2025 - 07.2025
- Attended a five-day Glitch'n summer course
- Monitor musical circuit educational pop-up tables and materials at a public library
- encouraged public interaction with completed electrical circuits containing LED lights, buttons, speakers, and more
- Assisted pop-up participants in constructing their own circuits
- Assisted pop-up participants in troubleshooting when circuitry is not workings as expected
- conduct brief interviews with po up participant bro collect date about their experiences with the the circuits
- participated in self-assessment using jobs expectations checklist, digital journal, and group reflection periods
Sales Associate
DD's Discount
06.2024 - 08.2024
- I greet customers; I work as a cashier while also having to raise money for fundraisers; I set clothes; I mark down items. I also have done inventory.
Arizona State University - Housing
09.2023 - 05.2024
- I created a safe and welcoming environment for the residents in the building. I offered help and answered any questions to the best of my knowledge. I handled personal information and aided when residents lost keys or got locked out of their room.
Crew Member
McDonalds
05.2023 - 08.2023
- I cleaned, cooked, took orders, helped customers with the new technology and our app, handled online orders, and worked almost every position.
Sandwich Artist
Subway
02.2023 - 05.2023
- Made sandwiches, took online orders, restocked, cleaned the dining area, handled the store by myself, and prepped any items as needed.
Counter
Someburros
07.2022 - 09.2022
- I handed out food; handled phone orders; aided customers; waited tables; cleaned the dining area.
Education
Bachelor of Science - Psychology
Arizona State University
Tempe, Az01-2027
High School Diploma -
Tempe High School
Tempe, AZ01-2023
Skills
- Critical thinking
- Communication skills
- Teamwork
- Attentiveness
- Leadership
- Extrovert
- Flexibility
- Emotional intelligence
- Strong work ethic
- Hospitality service expertise
- Safe food handling
- Document management
- Reception duties
- Packaging/order fulfillment
- Cash handling
Timeline
Server
The Terraces Of Phoenix
06.2025 - Current
Glitch’n Community Tech Researcher & Leader (CTRL)
Arizona State University, Tempe Campus
06.2025 - 07.2025
Bakery Associate
Safeway
10.2024 - Current
Sales Associate
DD's Discount
06.2024 - 08.2024
Arizona State University - Housing
09.2023 - 05.2024
Crew Member
McDonalds
05.2023 - 08.2023
Sandwich Artist
Subway
02.2023 - 05.2023
Counter
Someburros
07.2022 - 09.2022
Bachelor of Science - Psychology
Arizona State University
High School Diploma -
Tempe High School