Angelica Davtyan
Van Nuys,CA
Summary
Highly skilled and dedicated with a proven track record of efficiently managing administrative tasks and supporting organizational operations. With over 10 years of experience in diverse industries, I possess a comprehensive understanding of exceptional organizational abilities, confidentiality and a strong commitment to delivering exceptional results. As an adept problem solver, I thrive in fast-paced environments, where I am able to effectively prioritize tasks, meet deadlines, and handle multiple responsibilities simultaneously. My excellent communication skills enable me to collaborate seamlessly with team members at all levels, ensuring smooth workflow and fostering positive relationships.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Administrator
Critical Care Training Center
12.2018 - Current
- Maintain and update student personal information and ensuring adherence to confidentiality guidelines
- Answer phone calls, respond to emails, and handle inquiries from customers and other external parties
- Maintain clear and professional communication with customers regarding appointments, courses, and general information
- Monitor and track outstanding balances and coordinate with the billing department to ensure timely payment
- Perform general office duties, such as maintaining office supplies, organizing files and documents, and managing incoming and outgoing mail
- Keep the reception area clean and organized
- Effective responder to complaints/issues
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Administrative Assistant
Victory Physical Therapy
12.2014 - 06.2017
- Maintained inventory of office supplies and placed orders.
- Managed filing system, entered data and completed other clerical tasks.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Education
High School Diploma -
Ulysses S. Grant High School
Valley Glen, CA05.2016
Skills
- Resourceful problem solver
- Ability to manage multiple tasks
- Maintain a well-organized workspace
- Strong verbal and written communication skills
- Data management
- Excellent customer service
- Maintaining confidentiality
- Building positive relationships
Certification
CPR Instructor
Mortgage Loan Originator
Real estate Salesperson
Certified MUA
Medical Assistant
Timeline
Administrator
Critical Care Training Center
12.2018 - Current
Administrative Assistant
Victory Physical Therapy
12.2014 - 06.2017
CPR Instructor
Mortgage Loan Originator
Real estate Salesperson
Certified MUA
Medical Assistant
High School Diploma -
Ulysses S. Grant High School
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