ANGELICA DEGRUCCIO
Boynton Beach
Summary
Dedicated and highly organized Human Resources Director with extensive experience in managing HR functions, handling personal schedules for company owners, business development team, clinical staff as well as supervisor staff, ensuring compliance with licensing requirements, company policies and procedures and exceptional leadership. Excelled in fostering team cohesion, resolving conflicts, enhancing employee satisfaction and turnaround rates. HR experience and advanced knowledge of employment law, compensation, recruitment and employee relations. Engages with service providers and suppliers on HR systems payroll, insurance and training and development to promote high performing organization with efficient operating systems, professional and skilled staff. Skilled in achieving compliance, operational efficiency, crisis management, staffing requirements and professionalism.
Seeking to leverage my expertise and experience to foster a productive and compliant work environment.
Overview
5
5
years of professional experience
Work History
Human Resources Executive
Still Detox LLC
08.2023 - 05.2024
- Developed and implemented effective recruitment strategies to attract qualified candidates.
- Conducted interviews, performed background checks, and facilitated the onboarding process.
- Created and updated job descriptions and requirements to match the evolving needs of the facility.
- Addressed and resolved employee conflicts, grievances, and disciplinary issues.
- Fostered a positive work environment by organizing team-building activities and providing conflict resolution training. Ensured the facility complied with all state and federal regulations related to substance abuse treatment.
- Managed all aspects of licensing renewals and updates, including documentation and communication with regulatory bodies.
- Conducted regular audits to ensure ongoing compliance with health and safety standards.
- Developed and maintained comprehensive HR policies and procedures to ensure consistency and legal compliance.
- Regularly reviewed and updated the employee handbook to reflect changes in employment law and company policies.
- Implemented and managed performance appraisal systems to evaluate employee performance.
- Worked with department heads to identify areas for improvement and provided necessary training and development opportunities.
- Managed the personal schedules of the company owners, ensuring efficient time management and coordination.
- Handled travel arrangements, meetings, and personal appointments to support the owners' professional and personal needs.
- Designed and managed competitive compensation and benefits packages to attract and retain talent.
- Worked with external vendors to administer health insurance, retirement plans, and other employee benefits.
BILLING SUPERVISOR & MOLECULAR ADVISOR
TruGenX-Scientia Diagnostic Laboratories
01.2020 - 06.2023
- Maximized efficiency, reduced delinquency and increased accuracy of billing department by developing and implementing system and process improvements.
- Generated invoices, processed payments and prepared deposits and part of financial operations oversight.
- Maintained current working knowledge of CPT and ICD-10 coding principles, government regulation, protocols and third-party billing requirements.
- Evaluated accuracy and compliance of all documentation and reports.
- Kept operations running smoothly and solved diverse problems by coordinating with customers, management and internal departments.
- Investigated and resolved issues to maintain billing accuracy.
- Answered customer invoice questions and resolved issues discovered during invoicing and collection process.
- Completed billing audits in identified timeframes to report and investigate findings.
- Researched and resolved billing inconsistencies and errors through individual and collaborative analysis.
- Managed account receivables to maintain payments within net terms.
- Performed data import, scanning or manual keying processes to verify invoice accuracy.
- Input payment history and other financial data to keep customer accounts up-to-date in system.
- Managed numerous client(provider) and patient accounts to track and collect money owed.
- Worked with team members and leadership to identify and develop process improvements.
MEDICAL CODER & BILLING SPECIALIST
Long Island Laparoscopic Doctors
02.2019 - 01.2020
- Reviewed account information to confirm patient and insurance information is accurate and complete.
- Analyzing Explanation of Benefits (EOB) forms to ensure insurance companies have paid for charges.
- Read through patient health data, histories, physician diagnoses and treatments to gain understanding for coding purposes.
- Maintained current working knowledge of CPT and ICD-10 coding principles, government regulation, protocols and third-party billing requirements.
- Maintained high accuracy rate on daily production of completed reviews.
- Interpreted medical reports to apply appropriate codes for highest reimbursement.
- Communicated with healthcare personnel, including practitioners to promote accuracy.
- Reconciled clinical notes, patient forms and health information for compliance with HIPAA rules.
- Safeguarded medical records to maintain patient confidentiality.
- Proofread documents carefully to check accuracy and completeness of all paperwork.
- Pulled patient records and transferred information to appropriate parties.
- Increased coding accuracy by diligently reviewing medical documentation and applying appropriate codes.
- Streamlined the billing process for faster reimbursement by submitting accurate and timely insurance claims.
- Collaborated with physicians to obtain necessary documentation, improving claim approval rates.
Education
National Certified Insurance & Coding Specialist - Medical Insurance Billing
Hunter Business School
Medford, NY01.2019
Skills
- Excellent communication and interpersonal skills
- Strong organizational and time-management abilities
- In-depth knowledge of employment laws and regulations
- Ability to handle sensitive and confidential information with discretion
- Effective problem-solving and conflict resolution skills
- Payroll coordination and processing
- Exceptional Leadership skills
- Professional and Mature
- Policy Implementation
- HR policies and procedures
- EEO Compliance
- Networking Event Planning
- Extensive Commercial and Private Insurance knowledge
- Billing and Collection Procedures
- Proficient in KIPU and Salesforce
- Client deescalation and AMA blocking
- Crisis Management
Timeline
Human Resources Executive
Still Detox LLC
08.2023 - 05.2024
BILLING SUPERVISOR & MOLECULAR ADVISOR
TruGenX-Scientia Diagnostic Laboratories
01.2020 - 06.2023
MEDICAL CODER & BILLING SPECIALIST
Long Island Laparoscopic Doctors
02.2019 - 01.2020
National Certified Insurance & Coding Specialist - Medical Insurance Billing
Hunter Business School
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