Summary
Overview
Work History
Education
Skills
Certification
Affiliations
References
SOFTWARE
Languages
Education and Training
Personal Information
Timeline
Generic
Angelica De Leon

Angelica De Leon

Long Beach,CA

Summary

A highly motivated employee, with a desire to take on new challenges. Strong work ethic and exceptional interpersonal skills. Talent for translating the company vision into a suite of useful graphics and other business-specific materials. Skilled at working on multiple projects at once, while consistently meeting draft deadlines. Adept at working effectively, unsupervised, and quickly mastering new skills.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Freelance Graphic Designer

Dot Studio Graphics
08.2022 - Current
  • I ran my studio, Dot Studio Graphics, executing diverse graphic design work.
  • Designed visual content for various local enterprises, including packaging, branding, and promotional items such as brochures, flyers, business cards, and marketing materials, from concept to completion.
  • Edited photographs for digital media platforms, including web banners and social media posts.
  • Prepared rough sketches of product concepts, discussed them with clients, and made the necessary changes.
  • Implemented client feedback in design revisions, ensuring final deliverables meet project requirements.
  • Fostered relationships with retail clients through effective communication, negotiation, and collaboration.
  • Maintained up-to-date knowledge of industry trends in graphic design technologies.

Caregiver / Part-time Staff Coordinator

Capriana Care
09.2020 - Current

Caregiver Duties:

  • Supported clients with mental support and physical activities to accomplish a quality of life and sustain their needs.
  • Home Management and Care Planning.
  • Respected the rights of each client while maintaining the confidentiality of all personal information.
  • Built strong and trusting rapport with clients and loved ones.
  • Transported clients to doctor appointments and other errands using wheelchair-accessible vehicles.
  • Partnered with registered nurses, occupational therapists, physical therapists, and hospice to provide care to patients.
  • Maintained detailed records of services performed on clients.
  • Companionship and emotional support.
  • Medication management and assuring proper nutrition.
  • Assisted clients with maintaining good personal hygiene.
  • Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.

Staff Coordinator Duties:

  • Coordinating staff schedules.
  • Orientation and training of new employees on best practices and protocols.
  • Discussed job performance problems with employees, identifying causes and issues to find solutions.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Operated equipment and machinery according to safety guidelines.

Part-time Door Dasher

DoorDash
05.2021 - 06.2022
  • Picks up and delivers food and other goods for DoorDash customers.
  • Reviewed orders before and after delivery to verify completeness, correct charges, and customer satisfaction.
  • Analyzed customer addresses to determine the best route for timely delivery.
  • Able to handle unexpected situations, such as traffic delays, and have good problem-solving skills.
  • Pay close attention to detail to ensure orders are complete and delivered correctly.

Receptionist / Part-time Café Attendant

Odyssey Fun World
02.2019 - 03.2020

Receptionist Duties:

  • Helped the general manager, marketing director, and supervisors run the site.
  • Answered incoming calls, emails, and inquiries, and transferred calls to the appropriate departments or personnel.
  • Scheduled and confirmed appointments.
  • Use of software for booking parties and group events.
  • Assist in setting up group events, such as birthday parties, school field trips, and holiday events.
  • Maintained business office inventory and equipment by checking stock for needed supplies.
  • Updated daily log book with information about visitors entering the premises.
  • Enroll all new staff in all applications in the systems that the organization is using.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
  • Ensured cleanliness and organization of the reception area to maintain a professional atmosphere.

Café Attendant Duties:

  • Cash Register and Cash Handling.
  • Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
  • Processed order transactions and handled debit and cash operations.
  • Took inventory of supplies and equipment and placed new orders to maintain stock levels.
  • I talked pleasantly with customers while taking orders, and I promoted a positive image for the business.
  • Regularly checked inventory levels to ensure adequate stock was available for sale.
  • Protected staff and customers from infection by cleaning and sanitizing surfaces and equipment.
  • Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
  • Tailored orders to address customer allergies and gluten concerns.
  • Stored food in designated areas, following wrapping, dating, food safety, and rotation procedures.
  • Replenished supplies such as napkins, condiments, utensils, cups, and lids throughout the day, as necessary.
  • Performed general cleaning duties such as sweeping floors, washing dishes, and emptying trash cans.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.

Part-time Front Desk Receptionist

Woodspring Suites
01.2020 - 02.2020
  • Welcoming guests, checking them in and out, and providing keys to their rooms.
  • Managing reservations, cancellations, and emails.
  • Processing payments, handling cash, and verifying credit card information.
  • Answered multi-line telephone with a polite tone of voice to provide general information, and answer inquiries, requests, and concerns.
  • Created and managed digital and physical filing systems for records of bookings, payments, correspondence, and other materials.
  • Working with other hotel departments and supervisors to fulfill guest needs and requests.
  • Maintained a clean and organized reception area to uphold the company image.
  • Providing information about hotel services, amenities, and local attractions.

Part-time Housekeeping

Holiday Inn
06.2019 - 11.2019
  • Addressing guest concerns or requests promptly and professionally for additional supplies or services.
  • Attended to guest rooms by sweeping, mopping, and vacuuming.
  • Transported cart with cleaning supplies, amenities and linens to assigned guest rooms.
  • Inspected each room for cleanliness, utilizing a checklist to meet company standards.
  • Collaborated with team members to ensure timely completion of assigned tasks.
  • Assisted colleagues whenever necessary to meet deadlines set by management.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries, and workplace accidents.
  • Adhered to daily cleaning schedules and updated as needed based on demand.

Part-time Banquet Server

Odyssey Country Club
06.2019 - 11.2019
  • Provided prompt, friendly service to all guests during banquets or catered events.
  • Adhered to sanitation and safety policies, protecting establishment, and patrons.
  • Followed proper sanitation guidelines when handling food items.
  • Ensured that all dishes were served at the correct temperature.
  • Collected dishes promptly after each course, cleared crumbs and glassware, and maintained customer satisfaction.
  • Demonstrated knowledge of menu items, ingredients, and preparation methods.
  • Communicated with chefs regarding any special requests from guests.
  • Stocked service stations with ice, napkins, and straws.

Operations Assistant

CamSur Watersports Complex
07.2017 - 11.2018
  • Worked closely with other managers and departments on special projects to help keep the business running smoothly.
  • Typically, report directly to the General Manager, and act as a backup manager in performing business operations duties.
  • Organized and maintained records of daily transactions and other operational data.
  • Scheduling and conducting a weekly meeting to keep all departments updated, and I will submit the minutes of the meeting to the General Manager.
  • Assisted with the development of processes and procedures related to operations management.
  • Answered phones and routed voicemails to respective employees.
  • Store, file, and retrieve corporate documents and reports when needed.
  • Managed inventory levels, ensuring optimal stock at all times.
  • Maintain logs and spreadsheets for all office activities.
  • Ensured that all safety protocols were followed during day-to-day operations.
  • Responded to client queries and maintained strong relationships with vendors.
  • Assisted in contract negotiation and management with vendors and partners.
  • Assisted in troubleshooting any technical issues that arose during daily operations.
  • Maintained the front desk to provide a positive first impression.

Education

NCII - Bread And Pastry Production

Apicius Culinary Arts And Hotel Management, Inc.
Naga City, Philippines
11-2017

Bachelor of Science - Marketing Management

Ateneo De Naga University
Naga City, Philippines
05.2017

Bachelor of Science - Digital Illustration and Animation

Ateneo De Naga University
Naga City, Philippines
03-2013

Skills

  • Graphics Design / Illustration
  • Brand identity design
  • Web design
  • Photography / Photo Editing
  • Social Media Management
  • Digital marketing tools
  • Sales, Marketing, and Branding
  • Cash Handling
  • Management and supervising
  • Communication Skills
  • Mentoring, Leadership
  • Organizational skills
  • Customer service
  • Research
  • Project management
  • Office Management
  • Time management
  • Business Development
  • Team collaboration, relationship building
  • Innovative thinking
  • Problem-solving
  • Multi-tasking
  • Construction work

Certification

  • Driver's License
  • America Red Cross: Adult Frist Aid/CPR/AED Online, [March 2025- March 2027]
  • ORSEM REUNION: Ways to Improve Study Skills, [July 2011]
  • PDVM101 Business & Executive Etiquette [February 2014]
  • Information Technology: A tool for Financial and Entrepreneur Development [March 2014]
  • Industry Exposure: Product Knowledge and Business Operation [August 18-21, 2015]
  • Certificate of Service [October 2016]
  • Renewable Energy Sensitization, [December 2016]
  • Hangloose Surfing Academy: Surfing Clinic [April 2017]
  • Seminar/Workshop on Familiarization of Resolutions & Ordinances [January 2018]

Affiliations

  • Wakeskating, Surfing, Tennis, Running
  • Skating and participated in skate meet ups
  • Volunteered work rebuilding and fixing skate park projects

References

References available upon request.

SOFTWARE

  • Adobe Suite
  • Microsoft Suite
  • Ecommerce / Shopify
  • Procreate

Languages

English
Native/ Bilingual
Tagalog
Native/ Bilingual

Education and Training

other

Personal Information

Authorized To Work: US for any employer

Timeline

Freelance Graphic Designer

Dot Studio Graphics
08.2022 - Current

Part-time Door Dasher

DoorDash
05.2021 - 06.2022

Caregiver / Part-time Staff Coordinator

Capriana Care
09.2020 - Current

Part-time Front Desk Receptionist

Woodspring Suites
01.2020 - 02.2020

Part-time Housekeeping

Holiday Inn
06.2019 - 11.2019

Part-time Banquet Server

Odyssey Country Club
06.2019 - 11.2019

Receptionist / Part-time Café Attendant

Odyssey Fun World
02.2019 - 03.2020

Operations Assistant

CamSur Watersports Complex
07.2017 - 11.2018

NCII - Bread And Pastry Production

Apicius Culinary Arts And Hotel Management, Inc.

Bachelor of Science - Marketing Management

Ateneo De Naga University

Bachelor of Science - Digital Illustration and Animation

Ateneo De Naga University