Angelica DeWees
Henderson,NV
Summary
My Air Force and Department of Defense experience has allowed me the opportunity to learn prioritization, time management and excellent customer skills. I am looking for a position within a progressive, growth oriented company that will utilize and enhance my experience and education as well as provide an opportunity for professional growth. I possess a security clearance of Secret.
Overview
13
13
years of professional experience
Work History
Aircrew Flight Equipment Technician
Huntington Ingalls Industries
11.2022 - Current
- Performed flight line AFE preflight and postflight requirements.
- Maintained, inspected, adjusted, and packed aircrew flight equipment.
- Managed and scheduled inspections for assigned aircrew flight equipment.
- Evaluated equipment issues to determine if repair work could be easily completed or if items needed to be replaced.
- Read and interpreted aircraft documentation to determine repair feasibility and methods.
- Operated power tools, gauges and testing equipment to adjust, repair, and replace faulty components in aircrafts.
- Worked on 5th Gen F-35 airframed aircrew equipment to include integrated documentation and repair systems.
Aircrew Flight Equipment Technician
Air Force Reserves
01.2018 - Current
- Inspects, maintains, packs and adjusts aircrew flight equipment such as flight helmets, oxygen masks, parachutes, flotation devices, survival kits, helmet mounted devices, aircrew night vision and other ocular systems, anti-G garments, aircrew eye and respiratory protective equipment, chemical biological protective oxygen masks and coveralls, and other types of AFE and aircrew chemical defense systems. Tasks specific to F-16 block 30 and 20 models.
- Operates, maintains, and inspects AFE machinery, test equipment, and tools. Performs operator maintenance and service inspections on shop equipment. Stores, handles, uses, and disposes of hazardous waste and materials based on environmental standards.
- Maintains custodial files for accounts such as supply and equipment, munitions, and test, measurement and diagnostic equipment. Obtains assistance from other agencies to support AFE.
- Conducts aircraft mishap safety investigations and analysis where AFE involved.
- Manages, performs, and schedules inspections, maintenance, and adjustments of assigned aircrew flight equipment (AFE), aircrew chemical defense equipment (ACDE), and associated supplies, and inventories assets. Prepares, maintains, and monitors AFE operations.
- Disassembles, assembles, inspects, fabricates, cleans, repairs, and packs aerospace weapon system components such as protective clothing, flotation equipment, emergency evacuation systems, and parachutes.
- Schedules, supervises, and conducts aircrew chemical defense and aircrew continuation training. Prepares for response to use of chemical, biological, radiological, and nuclear weapons contamination and supervises and conducts contamination control area processing.
Risk Management Coordinator
Mandalay Bay Resort & Casino Las Vegas
11.2021 - 09.2022
- Assisted with minimizing risk exposure by reviewing claim validity and viability against coverage standards.
- Promoted enterprise-level risk management practices and helped instill strong culture focused on protective policies and procedures.
- Trained staff in risk management policies and monitored compliance to control company liability.
- Investigated allegations to check validity and recommend actions to minimize risk.
- Developed short-term goals and long-term strategic plans to improve risk control and mitigation.
- Verified certificates of insurance for accuracy and conformance with internal risk management policies and coordinated issuance to individuals and entities.
- Handled several hundred claims according to internal risk management policies, keeping liability minimized by leveraging expertise and available tools.
- Instituted regular safety inspections and hazards management strategies to keep operations compliant.
Customer Relations Lead
MGM Grand Resort & Casino
01.2020 - 06.2021
- Provided dispatch services for guest requests related to luggage assistance; room service orders; housekeeping amenities; wake-up calls; check outs; early arrivals and late departures; messages; paging; long distance assistance; and other special services requested by guests or administrative personnel.
- Performed data entry for requested services in housekeeping, front desk.
- Informed guests of property functions and facilities upon request.
- Assigned rooms according to guest request and preferences whenever possible.
- Pre-assigned, pre-keyed and prepared all guest packets for designated arrivals.
- Reviewed out of order rooms for accurate return dates; report any room maintenance problems to management, housekeeping and/or engineering.
- Assisted front desk staff with the proper room assignments. Ensure hotel rooms are being blocked to allow for revenue maximization.
- Trained new employees with Hotel Operations protocol and use of Opera, HotSos and Intellidesk.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
Administration Journeyman
Air Force
01.2011 - 01.2017
- Perform many clerical duties using U.S. Air Force Reserve programs for a unit with 100+ members. Prepares & reviews correspondence s, documents, & reports by utilizing various office automation programs & databases (i.e. Word, Excel, Powerpoint , Outlook).
- Manage the deployment administrative process of other US Air Force reserve personnel to include: lodging and travel logistics, payroll reimbursements, and onboarding of weekend drills.
- Responsible for the business continuity planning for the unit to include: documentation of business continuity plans, conduct disaster recovery tests, and perform Business Continuity plan audits.
- Creates over 1,000 military & civilian orders including school, annual tour, special work, & temporary duty assignments.
- DTS (Defense Travel System) Program coordinator and in charge of training of new members.
- Coordinates lodging for members who live out of town for monthly UTAs
- GTC (Government Travel Card) point of contact while maintaining unit's GTC program & binder and track members’ training dates.
- Maintains organization's calendar including tracking members' request for all types of orders from submission to completion.
Executive Assistant
Department Of Defense
04.2014 - 08.2015
- Served as the principal office assistant performing various clerical and administrative duties in support of the 926 Aircraft Maintenance Squadron performing office automation support using multiple automated programs and software such as databases, spreadsheets, and graphics in support of the clerical and administrative work.
- Prepared a wide variety of reports, and other documents and reviews and finalizes correspondence/documents prepared by others in handwritten or electronic drafts.
- Maintained supervisor's calendar, coordinate meeting arrangements, and schedules meetings and/or conferences.
- Performed other clerical and administrative work in support of the office/organization.
- Facilitated training and onboarding for incoming office staff.
Education
Master of Arts - Entrepreneurship
American Military University
2024
Associate of Science - Business Administration
Community College of The Air Force
Montgomery, AL01.2021
Bachelor of Arts - Music
University of Nevada - Las Vegas
Las Vegas, NV12.2020
Languages
Spanish
Native or Bilingual
Timeline
Aircrew Flight Equipment Technician
Huntington Ingalls Industries
11.2022 - Current
Risk Management Coordinator
Mandalay Bay Resort & Casino Las Vegas
11.2021 - 09.2022
Customer Relations Lead
MGM Grand Resort & Casino
01.2020 - 06.2021
Aircrew Flight Equipment Technician
Air Force Reserves
01.2018 - Current
Executive Assistant
Department Of Defense
04.2014 - 08.2015
Administration Journeyman
Air Force
01.2011 - 01.2017
Master of Arts - Entrepreneurship
American Military University
Associate of Science - Business Administration
Community College of The Air Force
Bachelor of Arts - Music
University of Nevada - Las Vegas