Angelica Duarte
Valencia,CA
Summary
Hard working individual pursuing a career where I can grow and challenge myself. I am a dedicated fast learner eager to join a team who will motivate and coach me to my fullest potential. Always a team player who can take constructive criticism and use it to improve my work. Looking forward to future opportunities and will dedicate myself to my company and its mission statement. Talented professional with expertise in Trainer role. Dynamic public speaker known for meeting demanding training schedules and exceeding management expectations. Considered valuable asset to any team. Knowledgeable Training Specialist successful at developing and overseeing site-based and online training programs. Decisive and disciplined professional with personable style and thorough approach.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Training Leader
Panda Express
01.2023 - Current
- Developing and training new management & teams, Supporting ACO with Following up with other management, Presentation skills
General Manager
Panda Express
01.2021 - 01.2023
- Creating effective & efficient teams, Scheduling, hiring & staffing, Business planning to drive sales building, Managing Food product and Food Quality
Assistant Manager
Panda Express
01.2018 - 01.2020
- Developing Direct Reports, Organization / Efficient teams, Prioritizing Business Needs, Supporting General Manager with Business Reports
Manager
Yoshinoya
01.2016 - 01.2017
- Managing teams, Delegating tasks, Fulfill customer requests / Customer Service, Effectively communicate with teams, Inventory / Food Ordering
Counter Help
Panda Express
01.2017
- Customer Focus, Efficient workflow with teams, Speed of Service / Maintaining Ambiance in the store, DT experience / Cash management
Education
High School Diploma -
Palmdale High School
Palmdale, CA06.2015
Skills
- Microsoft Office: Word, Outlook, Excel
- Communication
- Interpersonal skills
- Adaptability
- Multi-tasking
- Solution driven
- Problem-solving
- Customer Service
- Leadership Skills
- Training and Mentoring
- Developing Lesson Plans
- Assigning Work
- Employee Onboarding
- Operations Management
- Leadership Development
- Attention to Detail
- Assignment Delegation
- Public Speaking
- Employee Relations
- Relationship Building
Languages
English
Professional
Spanish
Professional
Certification
- Enrolled at COC 2024
- Landmark Forum
- Landmark Communications
Timeline
Training Leader
Panda Express
01.2023 - Current
General Manager
Panda Express
01.2021 - 01.2023
Assistant Manager
Panda Express
01.2018 - 01.2020
Counter Help
Panda Express
01.2017
Manager
Yoshinoya
01.2016 - 01.2017
High School Diploma -
Palmdale High School