Summary
Overview
Work History
Skills
Timeline
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Angelica Duran

Odessa,TX

Summary

Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Natural leader with proven record of exceeding sales targets and driving customer service excellence. Skilled in training and mentoring new associates on methods and techniques to build customer retention and boost loyalty. Passionate about helping customers and delivering exceptional experiences with every interaction.

Overview

8
8
years of professional experience

Work History

Coach

Odessa CrossFit
Odessa, TX
11.2023 - Current
  • Promoted sportsmanship values among athletes, fostering a positive competitive atmosphere within the team environment.
  • Boosted confidence through personalized training sessions and continuous feedback.
  • Collaborated with other coaches to share best practices, techniques, and insights for overall program improvement.
  • Motivated athletes to become stronger, more agile, and more effective through training habits and proper nutrition.
  • Increased athlete''s skills development through individualized training plans based on an individual’s strength and weaknesses.

Sales Associate

Autoinc GMC
Odessa, TX
08.2023 - 11.2023

Sales Associate Part time

Sales, Internet Sales

Sewell Automotive Companies
Odessa, TX
10.2022 - 04.2023
  • Provided positive first impressions to welcome existing, new and potential customers
  • Completed orders and organized product deliveries to meet customer timetables
  • Negotiated purchase prices and explained sales, warranty, and optional products.
  • Answered telephone and email inquiries from potential customers.

Sales, Internet Sales

Reliable Nissan
Albuquerque, NM
09.2021 - 01.2022
  • Contact and emailed a personal introduction video to each customer
  • Made up to sixty logged calls daily concerning leads, inquiries, and confirm appointments with customers
  • Helped customers locate products and checked store system for merchandise at other sites
  • Completed orders and organized product deliveries to meet customer timetables
  • Self-managed and maintained an effective schedule that met the requirements of business

Sales, Internet Manager, Finance

Kelly Grimsley Auto Group
Odessa, TX
10.2016 - 05.2020
  • Answered customer questions regarding sizing, accessories and proper care for merchandise
  • Trained and developed new hires in company processes, product knowledge, customer service and selling techniques
  • Solved customer challenges by offering relevant products and services
  • Created organizational structures to improve accounting and finance functions

Skills

  • Communication skills
  • Customer service
  • Leadership
  • Time management
  • Sales Experience
  • Loan Processing
  • Documentation review
  • Dealership Experience
  • Closing Procedures
  • Deal Negotiations
  • Critical Thinking and Analysis
  • Proactive and Focused

Timeline

Coach

Odessa CrossFit
11.2023 - Current

Sales Associate

Autoinc GMC
08.2023 - 11.2023

Sales, Internet Sales

Sewell Automotive Companies
10.2022 - 04.2023

Sales, Internet Sales

Reliable Nissan
09.2021 - 01.2022

Sales, Internet Manager, Finance

Kelly Grimsley Auto Group
10.2016 - 05.2020
Angelica Duran