Angelica Edmond
Dallas ,Tx
Overview
6
6
years of professional experience
Work History
Assistant Manager
Bruams
2022.04 - 2025.03
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Quality Control Inspector
Hello Fresh
2020.02 - 2022.03
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Inspected incoming and outgoing materials for accuracy and quality.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
- Investigated customer complaints related to product quality, working closely with manufacturing teams to resolve concerns swiftly.
- Played an integral role in achieving company-wide safety goals by diligently enforcing proper handling practices during all stages of the inspection process.
- Reduced waste by implementing stricter quality control measures during manufacturing process.
- Updated quality control records and reports.
- Recorded inspection and test results on data sheets.
- Checked color, shape, texture and grade of products and materials against established templates, charts, and samples.
- Weighed products prior to shipment to confirm accuracy.
Warehouse Associate
Kohls Efc Distribution
2019.01 - 2020.04
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Completed regular cycle counts to maintain accurate inventory records.
- Maintained clean, orderly work environment free of hazards.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Helped train new employees in safe practices and warehouse procedures.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Managed warehouse operations and verified proper shipment procedures.
Timeline
Assistant Manager
Bruams
2022.04 - 2025.03
Quality Control Inspector
Hello Fresh
2020.02 - 2022.03
Warehouse Associate
Kohls Efc Distribution
2019.01 - 2020.04