Angelica Elizalde
Avalon Health Care DBA San Luis Care Center
Gustine,CA
2
Languages
26
years of professional experience
Business office manager with extensive experience in resident billing, collections, and insurance verification. Skilled in processing Medicaid, Medicare, and private pay claims, balancing trust accounts, and month-end close. Strong communication skills help maintain accurate records and positive customer service.
Work History
Business Office Assistant
26 Years 5 Months- Processed payroll accurately and on time, ensuring compliance with company policies.
- Maintained payroll records and responded to employee inquiries about compensation, ensuring clarity and compliance.
- Assisted in preparation of financial statements and reports, including balance sheets and income statements, to support financial decision-making.
- Processed customer payments in person and over telephone, ensuring accurate transactions.
- Executed general office tasks including filing, photocopying, faxing, and scanning documents.
- Entered census and account data into business office systems.
- Copied, sorted and filed records of office activities and business transactions.
- Inventoried and ordered materials, supplies and services.
- Delivered messages between departments to ensure effective communication.
Business Office Manager
3 Years 5 Months- Processed Medicaid, Medicare, and private pay claims with accuracy.
- Verified insurance eligibility and benefits for new admissions, ensuring accurate billing and timely access to services.
- Supported resident billing and collections for San Luis Care Center accounts.
- Balanced resident trust accounts and financial records.
- Reconciled resident trust accounts and financial records.
- Coordinated admissions paperwork with nursing and case management teams.
- Responded to resident and family billing questions with clear communication.
- Supported month-end office close and financial reporting tasks.
- Processed invoices and purchase orders to support efficient business operations and maintain financial accuracy.
- Facilitated communication and coordination between department heads, staff, and external partners.
Education
High School Diploma
Skills
Medical Billing
Payment processing
Claims management
Accounts receivable
Revenue cycle management
Account reconciliation
Financial reporting
Insurance verification
Deposit Payments
HCPCS coding
ICD-10-cM coding
Microsoft teams
Software configuration
Power BI
Microsoft office
Problem-solving
Multitasking
Languages
English
Full Professional
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Business Office Manager
Avalon Health Care DBA San Luis Care Center
2023.06 - CurrentRead More
Business Office Assistant
Avalon Health Care DBA San Luis Care Center
2000.06 - CurrentRead More
Gustine High School
High School Diploma
Read More