Angelica Eschmann
Central Point,OR
Summary
Dynamic professional with a proven track record at Eagle Point Golf Club, excelling in inventory control and customer service expertise. Skilled in training and mentoring teams to enhance operational efficiency and guest satisfaction. Demonstrated adaptability and clear communication, driving significant improvements in service delivery and sales performance.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Supervisor
Eagle Point Golf Club
03.2023 - Current
- Streamlined inventory management for optimal stock levels and reduced waste.
- Coordinated with event organizers to determine staffing needs and appropriate product offerings for each event.
- Recruited trained, and developed a high-performing team of concession staff members.
- Created promotional campaigns to drive sales of featured products during specific events or time periods.
- Managed cash handling procedures, ensuring accuracy and security in all transactions.
Bartender
Ubhill One Concessions
07.2019 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Lead Food Server
Jaspers Café
09.2019 - 03.2023
- Ensured strict adherence to food safety guidelines by regularly monitoring temperature logs and sanitization procedures within the dining area.
- Increased operational efficiency by assisting in menu planning, inventory management, and staff scheduling.
- Trained new food servers on proper serving techniques, menu knowledge, and guest interaction to ensure consistency in service quality.
- Assisted management with employee performance evaluations and provided constructive feedback for improvement opportunities.
- Developed strong rapport with guests through attentive service and personalized recommendations, leading to increased return visits.
Baker/Server
Twin Creeks Retirement
02.2014 - 08.2019
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
- Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
Education
High School Diploma -
Crater High School
Central Point, OR06-2016
Skills
- Training and mentoring
- Inventory control
- Schedule development
- Customer service expertise
- Cash management
- Adaptability
- Clear Communication Abilities
Certification
OLCC
Food Handlers
Timeline
Supervisor
Eagle Point Golf Club
03.2023 - Current
Lead Food Server
Jaspers Café
09.2019 - 03.2023
Bartender
Ubhill One Concessions
07.2019 - Current
Baker/Server
Twin Creeks Retirement
02.2014 - 08.2019
OLCC
Food Handlers
High School Diploma -
Crater High School
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