Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Angelica Escobedo

St Largo,FL

Summary

ADDITIONAL SKILLSADDITIONAL SKILLSADDITIONAL SKILLSADDITIONAL SKILLS Results-oriented high school graduate (3.4 GPA) with 3+ years of work experience and a proven knowledge of customer satisfaction and guest retention. Aiming to leverage my abilities to successfully work in the workers comp role. Frequently praised as hard-working by my peers, I can be relied upon to any goals set. Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management. Diligent Labor Worker with experience performing variety of technical and manual tasks. Maintains cleanliness of work area and counts materials, merchandise and supplies in stock. Experienced in training new employees on responsibilities and company work ethics. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level workers compensation processor position. Ready to help team achieve company goals.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Account Manager

FrankCrum
06.2022 - Current
  • Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
  • Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
  • Educated clients on new products or services to increase customer engagement with brand.
  • Facilitated client satisfaction and renewed customer relations to drive growth.
  • Coordinated with internal teams to facilitate prompt delivery of client projects.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.

HOUSEKEEPING SUPERVISORHOUSEKEEPING SUPERVISORHOUSEKEEPING SUPERVISORHOUSEKEEPING SUPERVISOR

Hilton Clearwater Beach Resort & Spa
04.2019 - 06.2022
  • Making sure guest were satisfied with state of cleanliness of the room
  • Communicated repair needs to maintenance staff.
  • Developed and implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas.
  • Worked with front desk to respond promptly to all guest requests.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Evaluated employee performance and developed improvement plans.

Education

SCHOOLCLEARWATER HIGH SCHOOLCLEARWATER -

HIGH SCHOOLCLEARWATER HIGH SCHOOL
Clearwater, FL

Extracurricular Activities EDUCATIONEDUCATIONEDUCATIONEDUCATION Word course Power Point course Piano Speak fluently Spanish - undefined

High School Diploma - undefined

Skills

  • Cultural Awareness
  • Organization and Time Management
  • Attention to Detail
  • Teamwork and Collaboration
  • Flexible and Adaptable
  • Critical Thinking
  • Good Telephone Etiquette
  • Self-Motivated
  • Planning and Coordination

Certification

Certified in Word, Excel & Powerpoint.

Languages

Spanish
Native or Bilingual

Timeline

Account Manager

FrankCrum
06.2022 - Current

HOUSEKEEPING SUPERVISORHOUSEKEEPING SUPERVISORHOUSEKEEPING SUPERVISORHOUSEKEEPING SUPERVISOR

Hilton Clearwater Beach Resort & Spa
04.2019 - 06.2022

SCHOOLCLEARWATER HIGH SCHOOLCLEARWATER -

HIGH SCHOOLCLEARWATER HIGH SCHOOL

Extracurricular Activities EDUCATIONEDUCATIONEDUCATIONEDUCATION Word course Power Point course Piano Speak fluently Spanish - undefined

High School Diploma - undefined

Angelica Escobedo