Angelica Figueroa

• Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
• Labeled blood vials with critical information like time of collection, date and patient name.
• Maintained fully-stocked phlebotomy cart, carrier and station.
• Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
• Verified collection orders and communicated discrepancies to nurses.
• Transported specimens following established protocol for temperature and light.
• Verified quality of specimens by centrifuging specimens for logistics courier to pickup.
• Performed laboratory experiments, including setting up and operating laboratory equipment.
• Prepared samples for analysis by following standard laboratory procedures.
• Followed safety protocols while working with hazardous materials or chemicals in the lab.
• Ensured that laboratory procedures are followed correctly at all times.
• Maintained clean and organized work area with adequate supplies and reagents.
• Obtained samples for testing following standard protocols.
• Isolated, identified and prepared specimens for examination.
• Collected, labeled and stored lab samples according to laboratory specifications.
• Disposed of laboratory materials and samples using well established guidelines and instruction.
• Kept lab space and equipment clean to prevent contamination with hazardous substances.

• Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
• Scheduled appointments for patients via phone and in person.
• Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
• Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
• Educated patients about medications, procedures and physician's instructions.
• Organized charts, documents and supplies to maintain team productivity.
• Contacted pharmacies to submit and refill patients' prescriptions.
• Secured patient information and maintained patient confidence by completing and safeguarding medical records.
• Assessed, documented and monitored vital signs for patients within outpatient setting.
• Collaborated with local pharmacies to resolve and clarify issues with patient medication.
• Efficiently performed insurance verification and pre-certification and pre-authorization functions.
• Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
• Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
• Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
• Performed preliminary physical tests to accurately record results in patient history summary.

• Built trust and minimized patient discomfort during phlebotomy procedures through wellness And draw blood to any patient
• Labeled blood vials with critical information like time of collection, date, and patient name. and prepare specimen to send at the laboratory

Job required the following duties :Taking patient vitales signs, Phlebotomy, Ekg, Chest X-RAY PA/LAT, Set up Holter Monitor and download information, Arterial Vascular Testing, Check Pacemaker, Nuclear Stress Test, PFT , Also performed set up for CBC , A1C, UA Machine for testing. Calibration of controlles for the machines as CBC, Urine, A1C, PT. Also I have experience using the website Care 360 and making the requisition and packaging of specimens for transportation

• Answered phone calls to provide assistance, information and medical personnel access.
• Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services.
• Conducted patient intake interviews to collect medical information and insurance details.
• Managed physician calendar, scheduling patient appointments and procedures.
• Compiled physical and digital documents, charts and reports.
• Provided patient information to facilitate timely admissions and discharges.
• Monitored unit supply levels and notified management of ordering needs.
• Facilitated timely execution of lab tests and medication refills.

Reference and counter-reference, processing, coloration and wet chamber setups for different microbiology specimens. taking pap smears and samples in all types of patients. Reporting critical values results to nurses and staff in charge.

Experience in collection blood for all patient, processing and coloration, labelled with bardcoded labels and control of reference to another laboratories, I have experince with PSM is the interface between analytical platforms and the host LIS

• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Prioritized and organized tasks to efficiently accomplish service goals.
• Identified needs of customers promptly and efficiently.