Angelica Fileto

• Improved product quality by implementing stringent inspection processes and quality control measures.
• Enhanced customer satisfaction by monitoring and addressing customer complaints promptly and efficiently.
• Facilitated cross-functional team collaboration, ensuring seamless communication between departments regarding quality matters.
• Led continuous improvement initiatives by actively seeking opportunities for process optimization and cost reduction.
• Provided training to employees on best practices in quality management, fostering a culture of excellence within the organization.
• Reduced product defects by introducing advanced testing methodologies and equipment into production processes.
• Managed root cause analysis investigations, determining underlying issues in product failures and implementing corrective actions as necessary.
• Increased efficiency of the QMS by regularly reviewing procedures and making updates based on changing business needs or industry advancements.
• Promoted a proactive approach to risk management within the organization, mitigating potential concerns before they escalated into larger issues.
• Managed and archived quality documentation and participated in internal and external quality audits.
• Evaluated quality problems and performed assessments to identify and resolve issues.
• Updated quality control standards, methods, and procedures to meet compliance requirements.

• Facilitated internal training sessions to educate employees on quality system requirements, raising awareness and promoting a culture of excellence.
• Contributed to successful ISO certification efforts by coordinating audit preparations, demonstrating robust quality systems during assessments.
• Maintained quality system documentation and updated specific documents to reflect new audit or test results.
• Advised management of quality audit non-compliance issues to facilitate improved audit compliance rates.
• Worked with users to maintain accurate quality records and supporting materials to document quality-related activities.

Create schedules for internal audits for the environmental and quality system.

Follow up of Non-Conformities.

Internal Auditors trainings.

External Audits attendance.

• Safeguarded sensitive information through stringent adherence to company confidentiality policies and procedures.
• Streamlined the document review process by establishing clear communication channels with relevant team members.
• Managed version control effectively, ensuring that all team members accessed the most up-to-date documents for reference or editing purposes.
• Maintained accurate records of all project-related documents, facilitating quick retrieval when needed.
• Supported quality assurance efforts by conducting thorough audits of existing documentation and making necessary revisions as needed.
• Developed user-friendly templates for frequent use, standardizing documentation across departments and projects.
• Assisted in the preparation of regular document control reports for senior management, providing valuable insights into project progress and areas requiring attention.
• Scanned, filed and transmitted various documents and adhered to digital filing procedures.
• Checked blueprints and drawings for accuracy and completeness.
• Transmitted documents, organized revisions and tracked changes.