Hi, I’m
Angelica Flores-DaSilva
Bronx,NY
Summary
As a bi-lingual health professional, I’m seeking a challenging position. As a nursing student, I'm passionate about educating patients and providing compassionate care - I'm seeking a training program where I can learn, grow, utilize my skills, expand my knowledge and enhance my abilities.
Overview
15
years of professional experience
Work History
Urban Health Plan
Site Administrator
02.2016 - Current
Job overview
- Hire, train, supervise staff. Schedule, evaluate, counsel and discipline department managers.
- Oversee day to day operations of the building. Monitor building with daily walk throughs.
- Assure adequate coverage - all departments, fill in as needed.
- Monitor budget and site goals monthly - submit annual budget to Finance and goals/accomplishments to CEO.
- Assist with project management.
- Maintain compliance with Article 28, HRSA, DOH and Joint Commission.
LIU Brooklyn
Student Nurse Maternity
11.2022 - 12.2022
Job overview
- As a result of Covid, hospital placement was canceled.
- Spent clinical rotation in the school simulation lab - assisted with vaginal delivery, prolapse cord, facilitated patient teaching and learned about different labor and delivery hospital scenarios.
Maimonides Medical Center
Student Nurse Medical Surgical Unit
09.2022 - 12.2022
Job overview
- Under supervision of clinical instructor, administered medications (PO, IV, Subcutaneous, PEG tube, etc.) and treatment to patients and monitored responses while working with healthcare teams.
- Under supervision of clinical instructor, documented patient charts by recording food and fluid output and intake.
- Assisted PCTs in providing care, such as vital signs, checking blood sugars, perform ADLs - fed and bathed patients.
Brookdale University Hospital Medical Center
Student Nurse - Behavioral Health
09.2022 - 12.2022
Job overview
- Performed regular rounds to check on well-being of patients.
- Utilized therapeutic communication techniques to facilitate patient's optimum level of wellness.
- Built rapport with patients and members of patients' support systems.
- Observed patient behavior and reported changes to nurse in charge for resolution.
- As a result of Covid, rotation was ended early - spent time in the classroom reviewing cases and developed nursing care plans.
- Attended Alcoholics Anonymous (AA) meeting and wrote an observation paper.
Brookdale University Hospital - Bristol Clinic
Student Nurse - Pediatrics
09.2022 - 12.2022
Job overview
- Worked at an outpatient clinic alongside experienced nursing professionals to learn new procedures.
- Under supervision of clinical instructor, observed administration of medications via oral, IV, and intramuscular injections and monitored responses.
- Under supervision of clinical instructor, assisted medical assistants in providing care - vital signs, checking blood sugars, height, weight , hearing test. Reported any changes to experienced nursing staff and clinical providers.
- Under supervision of clinical instructor, documented vitals in patients EMR.
- Assisted parents with small children escorted them to exam room.
Phelps Hospital Northwell Health
Student Nurse Medical Surgical Unit (Fundamentals)
07.2022 - 08.2022
Job overview
- Under supervision of clinical instructor and floor nurse observed medication administration and wound care.
- Under supervision of clinical instructor, assisted PCTs in providing care, such as vital signs, checking blood sugar, perform ADLs - bathed and feed patients.
Urban Health Plan, Inc
Adult Medicine Coordinator
08.2011 - 02.2016
Job overview
- Hire, train, supervise, schedule, evaluate, counsel, and discipline all front line associates
- Oversee day to day operations of the department and monitor provider schedules to confirm they are correctly entered into E-Clinical Works (ECW)
- Assure adequate staffing coverage for providers and associates on the floor
- Maintain provider and associate monthly schedules and leave requests
- Responsible for providing overall administrative direction and coordinator while adhering to all policies and procedures
- Responsible for monitoring budget and departmental goals monthly and submitting annual budget to Finance and Yearly Goals and Accomplishments to CEO
- Monitor inventory of office supplies and reorders as necessary, participate in Green Team
- Assist with facilitating the flow of patients throughout department, and resolve patient questions and/or concerns
- Maintain compliance with Article 28 and Joint Commission regulations
- Participate and/or arrange departmental and organizational collaborative meetings
- In addition, assist in the development of staff through performance improvement activities.
Institute for Family Health
Practice Administrator
04.2008 - 02.2011
Job overview
- Parkchester Family Practice and IFH Center for Counseling, Hire, train, supervise, schedule, evaluate, counsel, and discipline all clerical staff
- Oversee and resolve problems relating to practice systems including appointments, registration, physician referrals, medical records, staff/patient relations and billing
- Assure adequate staffing coverage of administrative areas and providers; oversee and maintain provider schedules and assure they are correctly entered into the EPIC Hyperspace EMR system
- Compile and report monthly practice statistics and incident reports, patient complaints, quarterly drills, quality improvement peer review, scanning assessment, and environment of care
- Assure that all cash collections and/or petty cash funds are maintained securely and reconciled weekly
- Monitor inventory of office supplies and reorders as necessary
- Produces written meeting minutes and management reports
- Maintain compliance with Article 28, 31, NCQA, and Joint Commission regulations
- Participates in the development of staff and coordinate performance improvement activities.
Education
Tulane University/ Johns Hopkins University
Masters of Public Health Degree
San Diego State University
Bachelors of Science Degree from Health Science, Community Health
LIU Brooklyn Brooklyn, NY
Bachelor of Science from Nursing
12.2023
Skills
- Excellent organizational and communication skills
- Workflow Planning
- Operational Efficiency - problem solving
- Mentorship and Training
- Team player
- Computer knowledge: Microsoft Word, Excel, PowerPoint, STATA, Outlook, EPIC Hyperspace, E- Clinical Works (ECW)
Languages
Spanish
Native or Bilingual
Timeline
Student Nurse Maternity
LIU Brooklyn
11.2022 - 12.2022
Student Nurse Medical Surgical Unit
Maimonides Medical Center
09.2022 - 12.2022
Student Nurse - Behavioral Health
Brookdale University Hospital Medical Center
09.2022 - 12.2022
Student Nurse - Pediatrics
Brookdale University Hospital - Bristol Clinic
09.2022 - 12.2022
Student Nurse Medical Surgical Unit (Fundamentals)
Phelps Hospital Northwell Health
07.2022 - 08.2022
Site Administrator
Urban Health Plan
02.2016 - Current
Adult Medicine Coordinator
Urban Health Plan, Inc
08.2011 - 02.2016
Practice Administrator
Institute for Family Health
04.2008 - 02.2011
Tulane University/ Johns Hopkins University
Masters of Public Health Degree
San Diego State University
Bachelors of Science Degree from Health Science, Community Health
LIU Brooklyn
Bachelor of Science from Nursing