Angelica Freeman
Crescent City,CA
Summary
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
30
30
years of professional experience
Work History
Cashier, Stocker, Decorator, Filer
Del Norte Office Supply
Crescent City, CA
10.2022 - Current
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Updated product labels to reflect accurate pricing.
Daycare Provider
Myself
Crescent City, CA
08.2014 - 06.2022
- Balanced schedules to promote optimal rest, play and educational periods.
- Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
- Observed and monitored children to identify developmental strengths and target enrichment activities.
- Secured indoor and outdoor premises to protect children.
- Communicated with parents about daily activities and any concerning behaviors.
- Developed and implemented lesson plans and activities for children of various ages.
- Cared for 6-8 children ages Infant to 5 years old.
- Enforced rules to teach good manners and maintain safe environment.
- Read aloud and played alphabet games to encourage early literacy.
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
- Sanitized toys and tables to maintain clean, safe environment.
- Instructed children on good sanitary habits when washing hands, using bathroom or eating.
- Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
- Instilled discipline and maintained order with children by using simple and commanding directives.
Medical Assistant
Sutter Coast Community Clinic
Crescent City, CA
02.1999 - 07.2014
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Documented notes during patient visits.
- Cleaned and maintained medical equipment following procedures and standards.
- Incorporated outside records into charts and EHR.
- Organized charts, documents and supplies to maintain team productivity.
- Collaborated with local pharmacies to resolve and clarify issues with patient medication.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Performed preliminary physical tests to accurately record results in patient history summary.
- Scheduled appointments for patients via phone and in person.
- Followed principles of asepsis and infection control to meet patient safety guidelines.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Conducted insurance verification and pre-certification and pre-authorization functions.
- Responded to patient callbacks and phone-in prescription refill requests.
- Measured vital signs and took medical histories to prepare patients for examination.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Labeled and completed lab requisitions using ICD and CPT coding.
Medical Assistant
Dr. John Tynes
Crescent City, CA
02.2007 - 05.2014
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Documented notes during patient visits.
- Cleaned and maintained medical equipment following procedures and standards.
- Incorporated outside records into charts and EHR.
- Organized charts, documents and supplies to maintain team productivity.
- Collaborated with local pharmacies to resolve and clarify issues with patient medication.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Performed preliminary physical tests to accurately record results in patient history summary.
- Scheduled appointments for patients via phone and in person.
- Followed principles of asepsis and infection control to meet patient safety guidelines.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Conducted insurance verification and pre-certification and pre-authorization functions.
- Responded to patient callbacks and phone-in prescription refill requests.
- Measured vital signs and took medical histories to prepare patients for examination.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Assessed, documented and monitored vital signs for patients within outpatient setting.
- Educated patients about medications, procedures and physician's instructions.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Labeled and completed lab requisitions using ICD and CPT coding.
Accounting Clerk
Del Norte County Child Support
Crescent City, CA
06.1994 - 04.2007
- Prepared monthly and year-end closing statements, financial documents and invoices.
- Managed accounts accurately through detailed revenue reporting.
- Compiled and reported on expense data to aid in budget planning.
- Entered invoices into account software, updated accounts and identified aging balanced ready for collections activities.
- Updated accounting ledger and journals with updated transaction information.
- Collaborated with senior staff to produce accurate, current and timely financial reports and supporting documentation.
- Constructed itemized bill listing for internal accounting and office-wide distribution.
- Kept records current and accurate with skilled reconciliations and variance resolutions.
- Established and maintained automated and manual accounting records, post receipts and turn-ins and performed dues-ins and dues-outs accounting.
- Analyzed documentation and standard financial statements for accuracy.
- Resolved billing discrepancies by completing detailed research and analysis and documented client rebate discounts and reserve fund records.
- Supported clerical and administrative needs of senior department staff.
- Communicated with senior accounting staff about discrepancies and devised plans to reconcile financial issues.
Education
Del Norte High School
Crescent City, CA06.1994
Skills
- Customer Service
- Friendly and Personable
- Supply Restocking
- Punctual and Reliable
- Equipment Cleaning
- Energetic and Outgoing
- Product Displays
- Paperwork Completion
- Price Checking
- Cash Handling
- Verbal and Written Communication
- Proper Stacking and Storage
- Positive Attitude
- Willing to Learn
- File Management
- System Creation and Implementation
- Staff Training
- Microsoft Office
- Problem Solving
- Customer Relations
- Time Management
- Work Task Prioritization
- Honest and Ethical
- Typing and Word Processing
- Critical Thinking
- Data Entry
- Regulatory Compliance
- Logbook Maintenance
- Problem-Solving
- Teamwork and Collaboration
- Reliable and Responsible
Timeline
Cashier, Stocker, Decorator, Filer
Del Norte Office Supply
10.2022 - Current
Daycare Provider
Myself
08.2014 - 06.2022
Medical Assistant
Dr. John Tynes
02.2007 - 05.2014
Medical Assistant
Sutter Coast Community Clinic
02.1999 - 07.2014
Accounting Clerk
Del Norte County Child Support
06.1994 - 04.2007
Del Norte High School