Diligent instructor with strong history of success in education. Knowledgeable about skills desired by employers and imparts expertise to students of all skill levels. Talented leader, problem-solver and communicator.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Operations Support Manager
Oregon Child Development Coalition
Ontario, OR
11.2022 - 07.2024
Managed the day-to-day operations of a team of staff members including scheduling, training, and mentoring.
Maintained detailed records of all changes made to systems or processes related to operations support functions.
Developed policies and procedures related to operations support roles and responsibilities.
Coordinated with cross-functional teams to ensure successful completion of projects within timeline and budget constraints.
Facilitated communication between internal teams involved in various aspects of the operation support function.
Led crisis management efforts during emergency situations involving critical systems or applications.
Cultivated strong working relationships with external vendors providing services essential for daily operations.
Prepared monthly reports summarizing operational performance metrics such as quality assurance scores, response times, error rates.
Implemented best practices for ensuring compliance with industry standards and regulations related to operations support functions.
Education/Site Coordinator
Oregon Child Development Coalition
Nyssa, OR
07.2016 - 11.2022
Conducted regular meetings with staff to review progress on goals and objectives.
Supervised a team of volunteers assigned various tasks at the event.
Prepared reports summarizing event outcomes and successes.
Assisted in developing event agendas, scripts, and timelines.
Maintained accurate records of event activities and expenses.
Coordinated with vendors to ensure timely delivery of supplies.
Collaborated with internal departments to coordinate resources for events.
Created communications materials including brochures, flyers, posters.
Maintained accurate records of employee attendance and payroll information.
Developed comprehensive training programs for new staff members.
Scheduled staff members for on-site duties at events.
Addressed and resolved site issues and conflicts, ensuring minimal impact on project timelines.
Developed and implemented site policies and procedures to optimize operational efficiency.
Managed event staff scheduling and coordination to ensure continuous coverage.
Prepared and submitted daily reports on site activities, highlighting any issues or deviations from plans.
Facilitated training and development sessions for site staff to enhance skills and safety awareness.
Home Visitor/Home Visitor Coordinator
Oregon Child Development Coalition
Ontario, OR
08.2011 - 07.2016
Supported families through crisis management strategies aimed at restoring balance within the home environment.
Attended meetings with community partners to discuss best practices for working with clients.
Collaborated with other agencies to ensure that families receive appropriate services.
Assisted parents in developing positive relationships with their children through play activities.
Assessed the safety of the home environment for children at risk of abuse or neglect.
Collaborated with community partners to ensure access to resources for families.
Monitored client attendance at scheduled appointments using a variety of methods including phone calls and emails.
Promoted self-sufficiency by helping families identify strengths and weaknesses in order to set achievable goals.
Developed and implemented Individual Service Plans for each family based on assessment of needs.
Maintained accurate records of all interactions with clients.
Maintained accurate records of all assessments, progress notes, service plans and other documents related to client services.
Participated in regular professional development activities such as trainings and seminars related to social work best practices.
Facilitated parent education classes on topics such as parenting skills, health care, nutrition, and child development.
Encouraged healthy lifestyle choices by educating parents about nutrition, exercise, mental health awareness.
Provided resources, referrals, and follow-up services to families in need.
Established rapport with clients by demonstrating respect for cultural diversity.
Engaged in interdisciplinary team meetings to review cases and provide recommendations regarding treatment plans.
Provided advocacy services when necessary by assisting clients in navigating systems such as housing or public benefits programs.
Conducted home visits to assess family needs and develop individualized goals.
Planned activities designed to promote communication between parents and caregivers and their children while emphasizing positive reinforcement techniques.
Instructional Assistant
Nyssa School District
Nyssa, OR
08.2004 - 08.2011
Implemented differentiated instruction strategies to meet the diverse needs of learners in the classroom.
Collaborated with teachers to develop lesson plans that are tailored to each student's learning style and academic level.
Assisted teachers with preparing classroom materials and activities.
Administered standardized tests to assess student progress.
Organized classroom supplies and equipment.
Provided individualized instruction for special needs students according to their IEPs.
Helped students develop study skills such as note taking, time management, and organization techniques.
Implemented behavior management strategies to ensure a safe learning environment for all students.
Assisted in creating a safe environment for all students by enforcing school policies.
Provided assistance during field trips by monitoring student behavior and helping them stay focused on the activity at hand.
Monitored student behavior in the classroom, playground, cafeteria, and other school areas.
Facilitated extracurricular activities such as clubs or sports teams to encourage socialization among peers.
Attended faculty meetings and parent conferences as needed.
Cleaned and organized classrooms, materials, and supplies.
Monitored students in class, hallways, and cafeteria to enforce school rules.
Education
Master of Science - Education With Dyslexia Concentration
Eastern Oregon University
La Grande, OR
06-2025
Bachelor of Arts - Integrative Studies
Eastern Oregon University
La Grande, OR
06-2018
Skills
Early childhood education knowledge
Parenting education
Decision-making capabilities
Strong leadership
Schedule Coordination
Documentation abilities
Safety Compliance
Inventory Restocking
Cleaning and organization
Scheduling and Coordination
Performance monitoring
Bilingual fluency in Spanish
Certification
CDA Professional Development PD Specialist Bilingual Preschool P000178882
Oregon Registry Step 10
CBR current
First Aid/CPR exp. 2025
Food handlers current
References
References available upon request.
Timeline
Operations Support Manager
Oregon Child Development Coalition
11.2022 - 07.2024
Education/Site Coordinator
Oregon Child Development Coalition
07.2016 - 11.2022
Home Visitor/Home Visitor Coordinator
Oregon Child Development Coalition
08.2011 - 07.2016
Instructional Assistant
Nyssa School District
08.2004 - 08.2011
Master of Science - Education With Dyslexia Concentration
Eastern Oregon University
Bachelor of Arts - Integrative Studies
Eastern Oregon University
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