Angelica Gaona

• Performed reviews of employee work performance to check for areas in need of additional training.
• Monitored employee performance to look for areas in need of improvement.
• Developed and delivered new hire training programs and continuous professional development.
• Created and managed continuous improvement classes and training programs targeted to new employees.
• Assisted with development of effective recruitment and hiring strategies.
• Helped develop successful recruitment and hiring plans.
• Trained staff during demonstrations, meetings, conferences, and workshops.
• Trained new hires to perform cross-training exercises with experienced workers.

• Analyzed resident and caregiver feedback on residential conditions and programming to develop and initiate improvements.
• Supervised day-to-day operations and activities of caregivers, intervening to issue service improvement guidance.
• Managed design, organization and evaluation of resident services and programs according to organizational objectives and philosophy.
• Established familiarity and rapport with residents to effectively gain service feedback and understand residents' needs and preferences.
• Generated and implemented resident programs, developing schedules and leveraging staff accordingly.
• Enforced policies and safety standards through building and room rounds.

• Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
• Took patient vital signs, height, and weight measurements and monitored glucose and patient wellbeing.
• Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
• Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.

Administer medication’s

• Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
• Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
• Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
• Provided patients with assistance in completing daily tasks, reducing daily burden on family members.