Angelica Garcia
Austin
Summary
Bilingual Office Administrator with expertise in front-desk operations, visitor management, and administrative support. Proven track record in multitasking within fast-paced environments while upholding professionalism and confidentiality. Seeking to leverage strong organizational and communication skills to enhance daily office operations and drive long-term growth.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Security Professional
Allied Universal Security
06.2023 - Current
- Ensured safety and security of property and personnel through vigilant monitoring.
- Conducted regular patrols, proactively identifying and addressing security vulnerabilities.
- Maintained comprehensive incident reports for clear documentation and review purposes.
- Implemented effective access control, verifying identification of visitors and staff.
- Created a safe environment through proactive surveillance and effective communication strategies.
- Delivered exceptional customer service while remaining alert to security concerns.
Housekeeper
Boardwalk Cleaning Company
01.2020 - 06.2023
- Enhanced cleanliness of residential and commercial spaces through effective organization.
- Utilized cleaning equipment to maintain optimal safety and performance standards.
- Streamlined cleaning schedules, improving overall workflow efficiency and productivity.
- Established quality control measures, achieving high cleanliness standards consistently.
- Collaborated with clients, customizing services to meet unique preferences and needs.
Cashier
Golden Chick Restaurant
06.2018 - 01.2020
- Enhanced dining experiences by providing exceptional customer service.
- Ensured accurate cash handling and register balance during transactions.
- Maintained cleanliness and organization of the front counter area.
- Resolved customer complaints efficiently, improving overall satisfaction ratings.
- Greeted customers promptly and addressed their needs effectively.
- Assisted customers with inquiries, resulting in positive feedback from shoppers.
Education
High School Diploma -
Ann Richards School
Austin, TX05-2019
Skills
- Front desk management
- Visitor management and badge issuance
- Effective communication skills
- Scheduling & Calendar Coordination
- Data Entry & Record Keeping
- Office Organization & Filing Systems
- Customer service expertise
- Conflict Resolution & Professional De-escalation
- Multitasking & Time Management
- Bilingual communication: English and Spanish
- Microsoft office
- Document scanning
- Office supply management
- Spreadsheet development
Certification
- Level 2 Non-Commissioned Security License
- First Aid/CPR Training
COMMUNICATION
Fluent in Spanish and English
Timeline
Security Professional
Allied Universal Security
06.2023 - Current
Housekeeper
Boardwalk Cleaning Company
01.2020 - 06.2023
Cashier
Golden Chick Restaurant
06.2018 - 01.2020
High School Diploma -
Ann Richards School
LEADERSHIP
- Security Supervisor at Flex site: 2023-2024
- Security Receptionist Flex HQ: 2024-Present