Angelica Garlitos
Marysville
Summary
Dynamic leader with a strong focus on team collaboration, project coordination, and employee training. Proven ability to enhance operational efficiency and drive customer satisfaction through effective communication and problem-solving.
Overview
12
12
years of professional experience
Work History
Administrative Assistant Supervisor
ESSSENTIAL CARE
LAS VEGAS
11.2017 - 07.2019
- Supervised administrative staff to ensure efficient daily operations.
- Coordinated schedules and meetings for management and team members.
- Assisted in training new employees on administrative procedures.
- Organized company events and staff meetings to enhance team collaboration.
- Assisted with special projects as requested by supervisor or executive management team.
- Resolved customer service issues in a professional manner while maintaining confidentiality of information.
- Created training materials for new employees regarding administrative processes within the company.
General Manager
REEDROOF
Jacksonville
06.2010 - 03.2015
- Directed daily operations to ensure smooth workflow across all departments.
- Managed staff schedules to optimize labor efficiency and resource allocation.
- Coordinated training programs to enhance team skills and knowledge retention.
- Implemented quality control procedures to maintain high service standards.
- Oversaw inventory management processes to ensure accurate stock levels.
- Developed strategic plans to align operations with company goals and objectives.
- Fostered a collaborative work environment through effective communication practices.
- Analyzed operational data to identify areas for process improvement and efficiency.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Certified Nursing Assistant
ALL SAINTS REHABILITATION CENTER
Jacksonville
02.2012 - 07.2014
- Assisted patients with daily living activities and personal hygiene.
- Monitored vital signs and reported changes to nursing staff.
- Maintained a clean and safe environment for patients.
- Documented patient care activities accurately in medical records.
- Collaborated with healthcare team to develop patient care plans.
- Provided emotional support and companionship to patients and families.
- Assisted in mobility and transfer of patients using proper techniques.
General Manager, Administration
Quality Inn Suites
Jacksonville
11.2008 - 12.2010
- Managed daily operations and ensured efficient administrative processes.
- Coordinated staff schedules to optimize coverage and workflow.
- Oversaw budget planning and resource allocation for the hotel.
- Implemented policies to enhance guest satisfaction and service quality.
- Developed training programs for new hires in administrative roles.
- Maintained inventory of office supplies and hotel amenities for operations.
- Facilitated communication between departments to streamline tasks and projects.
- Evaluated vendor contracts and negotiated terms to reduce costs effectively.
- Implemented strategies to improve operational efficiency within the department.
Certified Nursing Assistant
NOBLE HOUSE
Jacksonville
10.2007 - 10.2010
- Assisted patients with daily living activities and personal hygiene.
- Monitored vital signs and reported changes to nursing staff.
- Maintained a clean and safe environment for patients.
- Documented patient care activities accurately in medical records.
- Collaborated with healthcare team to develop patient care plans.
- Provided emotional support and companionship to patients and families.
- Assisted in mobility and transfer of patients using proper techniques.
Education
Bachelor of Science - Nursing Science
VIRGIN MILAGROSA UNIVERSITY
PHILIPPINES 07-2007
High School Diploma -
HOLY SPIRIT HIGH SCHOOL
PHILLIPINES 06-1998
Skills
- Employee training
- Inventory management
- Project management
- Budgeting
- Customer service
- Data analysis
- Team collaboration
- Leadership development
- Time management
- Microsoft Word
- FLUENT IN ENGLISH TAGALOG
- Multitasking Abilities
- Networking
- MS office
- Team building
- Team management
- Decision-making
Timeline
Administrative Assistant Supervisor
ESSSENTIAL CARE
11.2017 - 07.2019
Certified Nursing Assistant
ALL SAINTS REHABILITATION CENTER
02.2012 - 07.2014
General Manager
REEDROOF
06.2010 - 03.2015
General Manager, Administration
Quality Inn Suites
11.2008 - 12.2010
Certified Nursing Assistant
NOBLE HOUSE
10.2007 - 10.2010
Bachelor of Science - Nursing Science
VIRGIN MILAGROSA UNIVERSITY
High School Diploma -
HOLY SPIRIT HIGH SCHOOL
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