Angelica Garner
Elk Grove,CA
Summary
Customer service oriented professional with 1 year of healthcare industry experience. Able to provide administrative support and function as the primary interface between the patient and the provider. Facilitates the efficient flow of patients, while remaining focused on managing priorities and ensuring patient confidentiality. Strong written and verbal communication skills with individuals at all levels, both one-on-one and in groups. Dependable with good follow-up skills. Greenway PrimeSuite EHR; Microsoft Office Suite / MS Excel, Word, PowerPoint; Typing Speed: 38 WPM. Basic Coding Skills for ICD / CPT Third Party Medicare Medicaid HMO PPO CMS1500 Claim Form Billing Cycle Claims Appeal Process Medical Administrative Assistant Medical Terminology Patient Processing Patient Registration Medical Laws & Ethics Greenway Prime Suite EHR HIPAA Compliance Medical Transcription Office Accounting Anatomy & Physiology ICD-9 ICD-10
Recent graduate with excellent research, technical and problem-solving skills. Detail-oriented and able to learn new concepts quickly.
Compassionate home healthcare professional offering demonstrated success in aligning daily activities with care plans and expediently reporting any client status changes. Promotes formation of habits for sustainable health improvement. In-depth knowledge of behavior redirection strategies.
Compassionate Personal Care Assistant with hands-on experience providing companionship and emotional support to residents. Well-versed in accurately documenting vital statistics and health metrics. Committed to creating positive rapport with patients and providing quality patient care.
Kind Caregiver with experience addressing physical and emotional needs. Familiar with scheduling and managing appointments, coordinating household support and offering caring companionship. Well-organized with medications and physically fit to handle any client need.
Observant caregivers with successful background delivering heartfelt care to residents. Compassionate and service-oriented individual well-educated in medication administration and schedule management.
Overview
15
15
years of professional experience
Work History
Teacher
KinderCare Learning Centers
Folsom, California
04.2023 - Current
- Developed and implemented lesson plans based on curriculum objectives.
- Assessed student performance through tests, quizzes, and other assessments.
- Provided individualized instruction to meet the needs of all students.
- Providing basic care for children which includes feeding, grooming, and changing diapers.
- Developing age-appropriate socialization skills in children.
- Encouraging positive behavior and good manners.
- Using various learning methods such as stories, games, and drawing to intellectually stimulate children.
- Identifying behavioral problems and developing appropriate strategies to address them.
- Attending staff meetings, conferences, and workshops.
- Holding regular parent-teacher meetings to address any issues, concerns, or parent complaints.
- Providing a pleasant, safe, and sanitary environment.
- Communicating with parents and providing updates on children’s progress.
- Teaches kids Simple math and science, pretend play, and group play to help them get used to a more structured school setting.
- Assisted children with daily routines, including toileting, feeding, and nap times.
- Assisted with toilet training and diaper changing when necessary.
- Taught basic language skills including reading readiness, phonics, writing.
- Managed record keeping duties such as attendance records and daily reports of individual child activities.
- Ensured safety of all children by monitoring playground equipment use.
- Supervised circle time, free play, outside play, and learning and developmental activities.
- Communicated with children's parents and guardians about daily activities, behaviors and problems.
- Developed lesson plans and activities to engage children in learning.
Babysitter
Self-employeed
Sacramento, CA
05.2014 - Current
- Responsibly watched children while parents were out.
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
- Monitored children's safety and well-being to prevent accidents and falls.
- Helped complete homework, school projects, and chores.
- Supervised and cared for children of all ages.
- Enforced rules to teach good manners and maintain safe environment.
- Helped prepare and serve nutritionally balanced meals and snacks for children.
- Encourages healthy habits and hygiene, and helps with toilet training.
- Care for children fof various ages during evenings and occasionally overnight.
Care Provider
Oakmont Senior Living
Carmichael, CA
06.2022 - 11.2023
- Assist residents in their Activates of Daily Living (ADL) as specified in the resident’s service and car plan
- This includes eating, bathing, dressing toileting, transferring (walking), and continence
- Respond to residents' needs promptly while maintaining residents' self-respect, dignity, safety, and confidentiality
- Communicate any observed or suspected resident change of condition to a supervisor immediately
- Maintain a safe and secure environment for all staff, residents, and guests, following established safety standards
- Encourage teamwork through cooperative interactions with co-workers and other departments
Package Handler
FedEx Ground
Sacramento, CA
09.2020 - 03.2022
- Sorting packaging and routing them correctly
- Loading packages into the FedEx vehicles
- Ensuring to handle packages safely at all times
- Scanning packages to make sure they are tracked correctly
- Working with management to resolve any safety-related issues
- Responsible for sorting and routing packages to the right dock along with other package transportation needs.
Merchandising Representative
Sacramento Food Bank & Family Services
Sacramento, CA
04.2019 - 06.2019
- Received merchandise upon delivery, inventoried clothing, and displayed items on racks and shelves
- Sorted items based on gender, size, and season and organized items in clothing stores
- Hung clothing on store racks and kept areas neat and clean.
Caregiver
Angelica Garner, Private Duty Care
Sacramento, CA
05.2014 - 05.2015
- Cleaned and assisted with household chores and prepared and served meals
- Assisted with medication reminders and interacted with daily activities Offered reading companionship and ensured patient safety.
- Supported bathing, dressing and personal care needs.
- Maintained clean and well-organized environment for client happiness and safety.
- Laundered clothing and bedding to prevent infection.
Environmental Aide / Janitor
Eskaton Village Carmichael Assisted Living Facility
Sacramento, CA
11.2013 - 01.2014
- Maintained facility cleanliness, neatness, and resident accessibility
- Prepared and set up tables and cleaned and wiped down windows
- Mopped floors and managed inventory supply.
Dishwasher / Baker
The Cookie Jar Cookie Shop
Elk Grove, CA
09.2013 - 10.2013
- Washing dishes and preparing and baking cookies
- Packaged products for customers in a safe and accurate manner
- Keep store and work areas clean and organized.
Server / Customer Service
ROP Culinary Arts, Sacramento County Office of Education
Sacramento, CA
10.2012 - 05.2013
- Took orders accurately and entered orders using a point of sale computer system
- Stayed familiar with menu items, advised patrons of specials, and answered questions
- Collected payments from customers, processed credit card transactions, and handled cash
- Ensured the table stayed clean throughout the meal and provided customer service.
Hostess/Cashier
ROP Culinary Arts, Sacramento County Office of Edu
Sacramento, CA
10.2010 - 05.2013
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Greeted incoming guests to escort to assigned dining area and present menus.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Escorted guests to seating area, furnished menus and highlighted daily specials.
- Greeted customers, answered questions and recommended specials to increase profits.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Collected payments and provided accurate change.
Line Cook/Prep Cook
ROP Culinary Arts, Sacramento County Office of Edu
Sacramento, CA
10.2011 - 05.2012
- Cooked multiple orders simultaneously during busy periods.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Restocked food items throughout shift to prepare necessary ingredients for cooking and timely service.
- Kept stations stocked and ready for use to maximize productivity.
Landscaper
ROP Landscaping and Nursery, Sacramento County Office of Education
Sacramento, CA
08.2009 - 05.2011
- Maintained campus grounds, conducted inventory, and designed landscaping
- Planted trees and shrubs and harvested fruits and vegetables
- Developed landscaping skills, maintained installation knowledge, and irrigated areas.
Education
Diploma - Medical Administrative Assistant
Ultimate Medical Academy
01.2020
High School Diploma -
Leo A. Palmiter Jr/Sr High School
Sacramento, CA06.2014
Skills
- Took orders accurately and entered orders using a point of sale computer system
- Stayed familiar with menu items, advised patrons of specials, and answered questions
- Collected payments from customers, processed credit card transactions, and handled cash
- Ensured the table stayed clean throughout the meal and provided customer service The Cookie Jar
- Cookie Shop
- Elk Grove, CA 09/2013
- 10/2013 Dishwasher Baker
- Washing dishes and preparing and baking cookies
- Packaged products for customers in a safe and accurate manner
- Keep store and work areas clean and organized Eskaton Village Carmichael Assisted Living Facility
- 01/2014 Environmental Aide Janitor
- Maintained facility cleanliness, neatness, and resident accessibility
- Prepared and set up tables and cleaned and wiped down windows
- Mopped floors and managed inventory supply ROP Landscaping and Nursery, Sacramento County
- Office of Education
- Sacramento, CA 08/2009 - 05/2010 Landscaper
- Maintained campus grounds, conducted inventory, and designed landscaping
- Planted trees and shrubs and harvested fruits and vegetables
- Developed landscaping skills, maintained installation knowledge, and irrigated areas
- Sacramento
- CA 11/2013
- ICD Coding
- Medical Scheduling
- Anatomy Knowledge
- ICD-9
- Personal care
Timeline
Teacher
KinderCare Learning Centers
04.2023 - Current
Care Provider
Oakmont Senior Living
06.2022 - 11.2023
Package Handler
FedEx Ground
09.2020 - 03.2022
Merchandising Representative
Sacramento Food Bank & Family Services
04.2019 - 06.2019
Babysitter
Self-employeed
05.2014 - Current
Caregiver
Angelica Garner, Private Duty Care
05.2014 - 05.2015
Environmental Aide / Janitor
Eskaton Village Carmichael Assisted Living Facility
11.2013 - 01.2014
Dishwasher / Baker
The Cookie Jar Cookie Shop
09.2013 - 10.2013
Server / Customer Service
ROP Culinary Arts, Sacramento County Office of Education
10.2012 - 05.2013
Line Cook/Prep Cook
ROP Culinary Arts, Sacramento County Office of Edu
10.2011 - 05.2012
Hostess/Cashier
ROP Culinary Arts, Sacramento County Office of Edu
10.2010 - 05.2013
Landscaper
ROP Landscaping and Nursery, Sacramento County Office of Education
08.2009 - 05.2011
Diploma - Medical Administrative Assistant
Ultimate Medical Academy
High School Diploma -
Leo A. Palmiter Jr/Sr High School