Angelica Godbolt
Conway,SC
Summary
Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than [Number] years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and bench builds.
Overview
15
15
years of professional experience
Work History
Technician 1
Horry Telephone Cooperative Inc.
11.2013 - Current
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Organized work to meet demanding production goals.
- Maintained quality assurance and customer satisfaction objectives.
- Inspected equipment to identify areas of wear or causes of malfunctions.
- Applied critical thinking and research to address complex issues.
- Maintained compliance with regulatory standards and safety requirements.
- Observed equipment operation to diagnose and troubleshoot reported issues.
- Tested components and systems to evaluate performance and identify concerns.
- Scheduled maintenance and repair tasks in alignment with production deadlines to reduce bottlenecks.
- Suggested specialized fixtures, test equipment and procedures for failure analysis.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
Contract Depart
South Beach Resort
01.2009 - 11.2013
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
Education
High School Diploma -
St. James High School
Murrells Inlet, SC06.2006
Skills
- Project Support
- Team Training
- Health and Safety Regulations
- Analytical Software
- Time Management
- Issue Resolution
- Customer Interaction
- Deadline Compliance
- Customer Rapport
- Attention to Detail
- Troubleshooting and Diagnostics
- Multitasking and Organization
- Verbal and Written Communication
- Work Planning and Prioritization
- Troubleshooting
- Documentation
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved [Issue] which led to [Results].
Timeline
Technician 1
Horry Telephone Cooperative Inc.
11.2013 - Current
Contract Depart
South Beach Resort
01.2009 - 11.2013
High School Diploma -
St. James High School
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