Angelica Gomez
Somerville,MA
Summary
Detail-oriented professional with a strong background in customer service and teamwork. Experienced in analyzing audience metrics to refine content strategies and optimize video performance, committed to delivering exceptional viewer experiences and driving channel growth.
Diligent Sales Associate with solid background in retail sales and customer engagement. Demonstrated success in driving store sales and enhancing customer satisfaction through effective communication and product knowledge. Proven ability to utilize problem-solving skills and teamwork to meet customer needs and achieve sales targets.
Overview
17
17
years of professional experience
Work History
Content Creator
YouTube
Boston, MA
03.2025 - Current
- Developed engaging video content to enhance viewer retention and channel growth.
- Collaborated with cross-functional teams to create cohesive marketing campaigns.
- Analyzed audience metrics to refine content strategy and optimize performance.
- Implemented SEO best practices to improve video discoverability on the platform.
Sales Associate
Walmart
Webster, MA
01.2015 - 09.2015
- Participated in inventory management, including stock replenishment and loss prevention strategies.
- Provided feedback on customer preferences to improve product offerings and promotions.
- Demonstrated product knowledge to educate customers, driving informed purchasing decisions.
- Adapted to fast-paced environments, maintaining professionalism during peak sales periods.
Sales Associate
Expressions
Boston, MA
04.2013 - 07.2014
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Processed transactions efficiently using POS systems, ensuring accuracy in cash management.
- Collaborated with team members to maintain sales floor organization and visual merchandising standards.
- Engaged customers through active listening, fostering loyalty and repeat business.
ABCD Daycare Staff
ABCD
Boston, MA
05.2010 - 08.2010
- Supervised daily activities, ensuring a safe and engaging environment for children.
- Assisted in preparing educational materials to enhance learning experiences.
- Monitored children's behavior, providing guidance and support during playtime.
- Coordinated with parents to address concerns and share developmental updates.
Administrative Assistant
Department Of Public Health
Boston, MA
05.2009 - 08.2009
- Managed scheduling and coordination for departmental meetings and events.
- Provided administrative support through data entry and management of health records.
- Assisted in the preparation of reports and presentations for health initiatives.
- Maintained office supplies inventory, ensuring availability for daily operations.
Education
High School Diploma -
Cathedral High School
Boston, MA04-2020
Skills
- Video editing
- Audience engagement
- Digital photography
- Content strategy
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Patience and empathy
- Hygiene and cleanliness
- Professionalism and ethics
- Parent-teacher relations
- Positive reinforcement
- Observation and assessment
- Data entry
- Computer skills
- Office administration
- Administrative support
- Microsoft Word
Languages
Spanish
Native or Bilingual
Timeline
Content Creator
YouTube
03.2025 - Current
Sales Associate
Walmart
01.2015 - 09.2015
Sales Associate
Expressions
04.2013 - 07.2014
ABCD Daycare Staff
ABCD
05.2010 - 08.2010
Administrative Assistant
Department Of Public Health
05.2009 - 08.2009
High School Diploma -
Cathedral High School