Angelica Guzman
Haines City,Florida
Summary
Dedicated aesthetician with extensive experience in facial treatments and skin analysis. Committed to enhancing guest satisfaction through personalized skincare consultations and product recommendations, while maintaining a sanitized and organized treatment environment.
Overview
1
1
Language
16
16
years of professional experience
Work History
Aesthetician
Waldorf Astoria Orlando
Orlando, Florida
07.2018 - Current
- Administered various facial treatments using high-quality products and techniques.
- Utilized advanced equipment for skin analysis and treatment application.
- Provided personalized skincare consultations to enhance guest satisfaction.
- Conducted consultations with new clients to assess skin type and discuss desired outcomes.
- Recommended additional services based on individual client needs and preferences.
- Educated clients on skincare procedures and products.
- Promoted skincare products to patients according to specific needs, boosting overall revenue.
Full specialist
WTS- Blue Harmony Spa
08.2013 - 07.2018
- Provided facials, manicures, and pedicures while advising clients on skincare and nail products to enhance their experience.
- Facilitated guest satisfaction by addressing concerns and providing product recommendations.
- Trained new technicians in nail services and protocols to ensure consistent quality and service standards.
- Managed customer inquiries and appointment bookings over the phone to streamline client communication.
Full specialist
Innovation Spa Management- Cypress Spa
11.2011 - 02.2013
- Delivered exceptional customer service to enhance client spa experiences.
- Managed client needs through nail, pedicure services, and facials while maintaining sanitized stations.
- Addressed guest concerns to enhance satisfaction and provided personalized retail recommendations.
- Assisted in scheduling appointments and managing client bookings efficiently.
- Maintained cleanliness and organization of treatment rooms and communal areas.
Full specialist
Nikki Bryan- Saratoga Resort and Spa
03.2011 - 10.2011
- Performed facials using organic products to enhance skin health.
- Recommended home care products tailored to individual client needs.
- Provided tailored retail product recommendations to enhance guest satisfaction.
- Performed manicures and pedicures for clients to enhance nail appearance.
- Sanitized all tools and equipment after each use.
Education
License - Full specialist
Artistic School of Beauty
Orlando, FL01-2003
Diploma - General
Dr Phillips High School
Orlando, Fl01-2001
Skills
- Facial treatments
- Custom facial treatments
- Microdermabrasion
- Chemical facial peels
- Chemical peel skills
- Hydrafacial expertise
- Spray tan
- Body wrap techniques
- Laser hair removal expertise
- High-frequency machine use
- LED light therapy
- Skin assessment
- Consultations
Languages
Spanish
Professional
Timeline
Aesthetician
Waldorf Astoria Orlando
07.2018 - Current
Full specialist
WTS- Blue Harmony Spa
08.2013 - 07.2018
Full specialist
Innovation Spa Management- Cypress Spa
11.2011 - 02.2013
Full specialist
Nikki Bryan- Saratoga Resort and Spa
03.2011 - 10.2011
License - Full specialist
Artistic School of Beauty
Diploma - General
Dr Phillips High School