Summary
Overview
Work History
Education
Skills
Timeline
Generic

ANGELICA HICKEY

Upper Marlboro,MD

Summary

Dedicated fundraising professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

18
18
years of professional experience

Work History

Director of Donor Relations

Camp Holiday Trails
09.2021 - Current
  • Direct process and develop individualized stewardship plans for high-level donors and institution-wide stewardship activities.
  • Manage goals and strategies for donor programs and oversee evaluation of outcomes.
  • Recommend best practices to inform the development of the overall donor relations strategic plan.
  • Educate budget directors and department chairs regarding available endowment funds to facilitate timely spending of endowments according to guidelines.
  • Develop programs designed to enhance and strengthen the institution's relationship with donors and significant donor prospects.
  • Design and edited promotional publications such as brochures.
  • Establish goals and procedures for solicitation, funds management, and disbursement.
  • Determine target demographics and devised strategic marketing initiatives to reach target audiences.
  • Promote program to funders through direct appeals and special publications or online appeals.
  • Manage budgets for staff operations to keep costs low and maximize profits.
  • Conduct research to identify goals, net worth, and charitable donation history related to potential donors, potential investors, or general donor markets.
  • Assign work to fundraising staff and monitored performance to meet targets.
  • Manage promotional initiatives and special events to enhance press coverage and boost engagement numbers.
  • Contact corporate representatives, government officials, or community leaders to increase awareness of organizational causes and raise funds.
  • Create and implemented fundraising goals, collections policies, security standards, and disbursement plans.
  • Manage goals and strategies for donor programs and oversaw evaluation of outcomes.
  • Oversee and enhance public relations and fundraising programs across the Mid-Atlantic region.
  • Direct activities of external agencies, establishments, or departments developing and implementing fundraising strategies and programs.
  • Evaluate advertising and promotion programs for compatibility with fundraising efforts.
  • Plan and implement foundation, corporate and individual donor cultivation, stewardship, outreach events & activities.
  • In coordination with the host committee, successfully plan and execute annual fundraiser.
  • Act as primary staff liaison to board philanthropy advisors and appropriately task and support board and executive director in achieving plan goals.
  • Maintain a streamlined system for donor, foundation, corporate, and potential donor records using an in-depth understanding of databases, from the conceptual to the tactical.
  • With intern and Communications Coordinator support, maintain comprehensive donor records, coordinate funding requests, prep donor materials, and maintain efficient development systems.
  • Develop and maintain annual budget as it relates to philanthropy and communications.
  • Lead and inspire staff and board to participate in philanthropic activities.
  • Create an annual communications plan for the organization with measurable deliverables.

Development Director

Muscular Dystrophy Association of Greater DC
06.2019 - 06.2020
  • Secured $13,000 in new sponsorship revenue within 1st quarter of 2020 before COVID-related furlough, exceeding budget-projected new sponsorship revenue by 60%.
  • Led regional POS program to the highest increase in revenue since 2014 for a 92% increase over the 2020 budget projection; region became second highest in revenue nationally.
  • Exceeded 2019 3rd and 4th quarter individual business plan by 10% to exceed revenue goals and quotas related to growth and new income sources.
  • Provided leadership and development strategies to increase major and planned gifts for the team by 13% in 2019.
  • Secured local corporate sponsorships, individual donations, and auction items.
  • Led pipeline development utilizing the Salesforce system to increase family, community, and donor engagement via newsletters, cold calls, and face-to-face meetings.
  • Responsible for event logistics, including pre-, day, and post-event planning.
  • Fostered productive working relationships to grow MDA staple events: Muscle Walk, Fill the Boot, golf tournaments, point-of-sale campaigns, and galas.
  • Identified and executed best practices and assisted in standard operating procedures for new campaigns.
  • Delivered organized, structured, and persuasive presentations to large and small groups.
  • Led campaign kick-off events for internal staff and external partners.
  • Represented MDA within the community at social networking events and business development groups.
  • Supervised daily office staff, interns, and volunteers.
  • Collaborated with the Executive Director and fundraising team to develop a district-wide fundraising strategy, timelines, and goals for fundraising programs.
  • Cultivated relationships with community, business and local civic leaders.
  • Managed fiscal accountability and resource allotment following the district business plan, including providing accurate monthly projections to the Executive and Regional Director while maintaining the internal database.
  • Identified new sources, both individual and business, of support as donors and vendors.
  • Cultivated cooperation through weekly meetings designed to foster inter-team camaraderie.
  • Worked with internal teams and external businesses, leading cross-functional teams to develop comprehensive business plans and strategies.
  • Defined and integrated roles, responsibilities, and processes for the business team and data management organization.
  • Created fundraising materials utilized for social media, websites and mass mailings.
  • Created a detailed customer database to improve consumer relations and streamline customer outreach initiatives.

Fundraising Coordinator

Muscular Dystrophy Association
02.2016 - 06.2019
  • Achieved 200% of budget projected plan net in foundation income 1st and 2nd qtr. 2017.
  • Exceeded 2017 income goal at 105%.
  • Maintained existing and built new sponsor relationships through effective communication.
  • Prospected new sponsors and supporters through the identification of shared goals and values.
  • Oversaw execution of major fundraising programs such as MDA's Shamrocks.
  • Muscle Walk, Fill the Boot, Golf, Hockey, Fishing Tournaments, Social Events and other community-based fundraising.
  • Provide timely and accurate projections to the Executive Director.
  • Built fundraising opportunities through various business development techniques, including prospecting, targeted follow-up, and new lead generation; added an additional $52,000 in consumer engagement income for 2017.
  • Led in recruiting, identifying, and training temporary coordinators and volunteers, with an average of 70 trained annually.
  • Coordinated the development and production of newsletters, E-blasts, and direct mailings to over 5000 people.
  • Collaborated with partner teams on significant community events.
  • Established and maintained staffing agency relationships to maintain full temporary staffing levels.
  • Served as national mentor and trainer for staple MDA events annually.
  • Nurtured relationships and accountability systems to ensure the clear articulation of MDA's mission.
  • Engaged in prospecting and lead generation to compile targets for all programs.
  • Collaborated with creative teams to introduce rich media assets to ongoing development cycles.
  • Attained over 10K in new community grant and foundation income for 2019.

Administrative Assistant

Muscular Dystrophy Association
05.2015 - 02.2016
  • Maintained petty cash log and replenishment requests.
  • Created new events, sponsors, and invoices within an internal database.
  • Utilized batch summary data to input daily revenue into bank accounts.
  • Reconciled weekly bank deposits.
  • Completed event income reconciliations.
  • Created and submitted journal entries and check requests.
  • Submitted weekly temporary employee timesheets to respective agencies.
  • Maintained and updated internal database with personnel data.
  • Maintained a spreadsheet of grants, memorials, and charitable contributions.
  • Updated net-to-date figures on budget projection report.
  • Maintained filing system according to MDA retention policy.
  • Coordinated community events with appropriate county contacts for permits.

Operations Clerk III / NF3

NEXCOM, Navy Exchange
06.2010 - 03.2012
  • Managed the General Managers calendar.
  • Drafted all external communication from management team.
  • Planned and communicated travel arrangements for General Manager.
  • Created morning memorandums for delivery to staff.
  • Created, updated, and maintained spreadsheets to organize targeted daily sales goals.
  • Supported a team of thirteen senior-level managers.
  • Led CFC charitable funding campaign for all staff and base employees.
  • Reviewed and submitted credit card expenses for payment.
  • Coordinated office functions, store events, and employee promotions.
  • Coordinated faculty and staff annual reviews of professional development.
  • Planned team-building exercises.
  • Maintained office equipment to include tickets for external service.
  • Retained Human Resources disciplinary letters for distribution.
  • Served as liaison between the General Manager, senior-level management, vendors, outside clients, and internal personnel.
  • Retained database of management payroll, noting annual reviews and compensation.
  • Generated annual review packages for management disbursement among employees to include reviewing completed reviews before the General Manager's review.
  • Maintained office supply inventory.
  • Prepared packages for courier services.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Administrative Assistant II

WELLS FARGO BANK
05.2005 - 05.2010
  • Provided facilities support, including addressing facility issues (copiers, HVAC/air quality, etc.).
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained office space (placement of new hires/temps, conference room conversions, cubicle signs, managed moves, supported floor plans).
  • Supervised and trained temporary employees and contractors on various job tasks related to IRS tax regulations.
  • Administered new hire training, reviewed new hire paperwork, and compiled background information/fingerprints for new employees.
  • Planned and organized company and team functions.
  • Tracked and submitted company card expenses for payment.
  • Retained, tracked, and organized all documents, including client and IRS correspondence.
  • Executed record filing system to improve document organization and management.
  • Created and maintained databases to track and record customer data.
  • Scheduled office meetings and client appointments for staff teams.
  • Assisted in the development and implementation of new administrative procedures.

Education

Bachelor of Science - Business Administration

University of Maryland
Adelphi, MD

Skills

  • Staff Recruitment
  • Excellent Communication
  • Task Prioritization
  • Event Planning
  • Teamwork and Collaboration
  • Marketing and Promotions
  • Critical Thinking
  • Fundraising
  • Interpersonal Communication
  • Customer Relationship Management
  • Campaign Execution
  • Relationship Building
  • Team Leadership
  • MS Office
  • BlueHost
  • WordPress
  • Donor Drive
  • Bloomerang

Timeline

Director of Donor Relations

Camp Holiday Trails
09.2021 - Current

Development Director

Muscular Dystrophy Association of Greater DC
06.2019 - 06.2020

Fundraising Coordinator

Muscular Dystrophy Association
02.2016 - 06.2019

Administrative Assistant

Muscular Dystrophy Association
05.2015 - 02.2016

Operations Clerk III / NF3

NEXCOM, Navy Exchange
06.2010 - 03.2012

Administrative Assistant II

WELLS FARGO BANK
05.2005 - 05.2010

Bachelor of Science - Business Administration

University of Maryland

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ANGELICA HICKEY