Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.
Work History
After-School Program Art Teacher
9 Months
Madera Arts Council | 11.2025 - Current
Led engaging, age-appropriate art activities that fostered creativity and self-expression in children.
Planned and facilitated creative projects that enhanced self-confidence and problem-solving skills among students.
Create a positive, welcoming, and inclusive environment where children feel comfortable participating and expressing themselves.
Provided individual guidance and encouragement to support each child's unique interests and abilities.
Encourage teamwork, cooperation, communication, and respectful interactions among students.
Prepare, organize, and maintain art supplies and classroom materials; supervise students and help maintain a safe learning environment.
Substitute Teacher
10 Months
Madera County Superintendent of Schools | 08.2025 - 06.2026
Provided classroom instruction and support for students across different school settings and grade levels.
Executed lesson plans and routines while tailoring instruction to meet diverse individual and group needs.
Created structured, safe, and positive classroom environments that encouraged participation and respectful behavior.
Supported students with assignments and activities, fostering positive peer relationships and collaboration.
Adapted quickly to different classrooms, age groups, teaching styles, and student needs.
Exhibited reliability, flexibility, and professionalism, ensuring a consistent and supportive classroom experience.
Donor Engagement Officer
7 Months
Central California Blood Center | 11.2023 - 06.2024
Provided warm welcome to donors and provided a friendly, professional, and positive experience.
Educated community members about platelet donations, facilitating appointment scheduling to maximize donor participation.
Welcome donors and provided a friendly, professional, and positive experience.
Conducted follow-up calls and supported blood drives, enhancing community outreach efforts to increase donor engagement.
Home Health Aide
7 Years 2 Months
IHSS | 06.2019 - Current
Delivered daily care and support to elderly and disabled individuals, ensuring safety and comfort during mobility, personal care, daily activities, and transportation.
Established trusting relationships with clients through patience, compassion, respect, and effective communication, enhancing quality of care.
Acted as liaison and Spanish interpreter, facilitating clear communication between clients and medical providers to ensure understanding of care needs.
Maintain accurate documentation and handle personal information with confidentiality.
Cashier
4 Years 10 Months
Walmart | 11.2011 - 09.2016
Delivered exceptional customer service in fast-paced environment, ensuring customer satisfaction.
Guided customers through purchases and addressed inquiries, enhancing overall shopping experience.
Trained new employees and ensured accurate transaction processing, contributing to team efficiency.
Cashier
1 Year 9 Months
McDonald’s | 02.2010 - 11.2011
Delivered positive customer service in fast-paced environment, enhancing customer satisfaction.
Facilitated effective communication with customers, coworkers, and management to ensure smooth operations.
Processed orders and payments accurately, contributing to a clean and safe environment.
Medical Records Assistant
3 Years
Medical Billing Integrated Services | 01.2007 - 01.2010
Ensured confidentiality and security of sensitive patient information, safeguarding trust and compliance.
Retrieved and organized medical records for authorized personnel, facilitating access to critical patient data.
Maintained accurate documentation with strong attention to detail, supporting effective patient care and record integrity.
Education
High School Equivalency
Madera Adult School | Madera, CA
GED - Early Childhood Development Coursework
Madera Community College | Madera, CA
Child development, families and communities, socialization, early childhood education, and children's learning and development.
Skills
Youth mentoring
Group management
Lesson planning
Child development
Community outreach
Child Supervision & Safety
Youth Development & Mentoring
Classroom Management
Child supervision
Art Education
Creative activities
Organization & Time Management
Bilingual communication
Artistic Facilitation
ADDITIONAL QUALIFICATIONS
Fluent in English and Spanish
Experienced working with children individually and in groups
Strong communication and relationship-building skills
Reliable, flexible, patient, and adaptable
Committed to safe, respectful, and inclusive environments
Experienced working with diverse families and community members
Art Educator, Teacher Leader:Technology, Student Mentor at Iowa NET High AcademyArt Educator, Teacher Leader:Technology, Student Mentor at Iowa NET High Academy