Angelica Laguador

· Teach financial literacy skills needed for independent living to students with intellectual and developmental disabilities through individualized sessions, group workshops, and/or tutorial sessions.

· Create authentic lesson plans using real-life scenarios.

· Create assessments to measure student skills pre and post tutoring sessions.

· Engage students in creative ways to increase their skills.

· Utilize multi-media tools.

· Assess each student’s needs and develop an individualized tutoring plan to meet each student’s needs.

· Document student participation in tutoring and their progress.

· Establish and maintain an accurate filing system, and a typed guide to office files and their location.

· Maintain strict confidentiality and security of student and staff records.

· Prepare routine, special and ancillary reports as required.

· Perform other related duties as required.

• Maintains cash drawer balances and audits the cash drawer according to policy and schedule
• Searches for the cause of an overage or shortage when a teller's drawer does not balance correctly
• Provides access to the vault
• Replenishes and troubleshoots ATM machines
• Carries money to the vault for everyday cash in and out
• Answered phone and assisted customers with changes
• Maintained up-to-date knowledge of customer accounts
• Explained products and benefits
• Operated the cash drawer
• Modified, opened and closed customer accounts.
• Completed daily cash balancing and operated ATMs.
• Ordered checks, placed stop payment orders and conducted additional special services for customers.
• Promoted facility security by monitoring customer behaviors and following established protocols to protect individuals and assets.

• Monitored daily operations and supported Branch Manager in necessary duties.
• Provided bank leadership in absence of branch manager.
• Supervised ranch personnel and operations in absence of branch manager, keeping operations and workflows running smoothly.
• Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
• Verified cash by balancing cash drawers and maintaining cash count records.

• Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
• Reconciled cash and checks against computer records at end of shift.
• Responded and assisted customers with account inquiries and updates.
• Entered transactions into computer and issued customer receipts.
• Identified customer financial needs, goals and objectives and offered appropriate financial products to suit needs.
• Welcomed customers and offered pleasant service during entire transaction.
• Delivered exceptional service to customers in person or over telephone.
• Counted drawers and reconciled remaining cash to accost for deposits and dispersals.

• Complete transactions accurately and efficiently while engaging guests in appropriate conversation
• Help guests by following the proper procedures for bagging merchandise and moving large or heavy items
• Helping guests to provide a friendly and efficient check lane experience
• Help guests feel welcomed and become a multitasking superstar-starting conversations, making connections, and efficiently serving each guest will be your expertise
• Greet every guest with eye contact and a smile in your own authentic way
• Acknowledge every waiting guest as soon as they arrive at your lane to let them know you will be right with them
• Worked closely with front-end staff to assist customers.
• Processed sales transactions to prevent long customer wait times.
• Accepted cash and credit card payments, issued receipts and provided change.
• Helped with purchases and signed customers up for rewards program.
• Answered customer questions and provided store information.
• Discounted purchases by scanning and redeeming coupons.
• Operated cash register or POS system to receive payment by cash, check and credit card.
• Scanned merchandise using point-of-sale system for accurate purchase totals.

• Greeting customers, escorting them to seats, taking food and drink orders, and serving food and beverages
• Answer questions regarding the hotel services
• Explaining menu items and specials, and offering personal attentive treatment
• Co-coordinating with team workers to plan events, parties
• Prepared basic food service by setting up continental breakfast or coffee and tea supplies.