Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Angelica Larasati

Eagle River,Australia

Summary

Experienced hospitality worker for almost 10 years in the industry. Highly skilled in customer service and booking management. Proven track record of enhancing customer experience and satisfaction.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Doordasher

DoorDash
Anchorage, AK
03.2024 - 03.2026

I was working together with my dad, the DoorDash account was under my dad’s name he was the one who drove and I was the one who did most of the job. I took food order from restaurant and delivered it to customers, helped restaurant resolve problems if there were items that wasn’t available by asking the customers if they wanted something else or they wanted to cancel the order, responded to customer complaints, reported to DoorDash if there was any safety problem while taking the food from the restaurant or during dropping off the food at the customer, gave DoorDash updates on restaurant service hours for upcoming holidays.

All Rounder

Pho Vietnam 8
Anchorage, AK
11.2022 - 03.2024

Opened and closed the restaurant, took dine in and to go order (including phone calls order), made drinks, ran the food and drinks, cleaned and set up the tables, did the payment, filled up the sauces on the table, packed up a to go order, prepared the sauces in small container for to go order, handled doordash and uber orders and problems, in charge of cashing up when the owner was not at the restaurant, helped frying the egg rolls and packed up the spring rolls when the kitchen staff is busy.

Food & Beverages Supervisor-Part Time

Zushi
Surry Hills, Sydney, Australia
02.2018 - 11.2022
  • Manager duty: opened the restaurant, set up the restaurant, closed the restaurant, cashing up, organised and decided front of house people work section, solved problems, asked the chef about daily special and updated it on our website, helped staff on making decision, in charge for doing the orientation for new staffs, wrote report about what happened on service time at the end of the shift.
  • Hosting duty: assigned customers to their tables, managed the booking, helped customer who wants a better seating experience, helped set up the table, solved problem about seating and booking, answered the phone calls, confirmed customers bookings.
  • Waitstaff duty: took orders for dine in and to go orders (including phone calls order), ran the food and drinks, cleaned up & set up the tables, did the payment.
  • Bartender (only from 2020-2021): took drinks order, made drinks, opened & closed the bar, stocked the bar, did FIFO for cool room.

Food & Beverages Attendant - Casual

Harbourview Hotel North Sydney
North Sydney, Sydney, Australia
12.2017 - 05.2018
  • Took orders in restaurant and room service, ran food and drinks, made coffee, cleaned up and set up the table, register, delivered room service order, bartender, set up breakfast (the tables and the sections).

Wait Person-Part Time

Pancakes on The Rocks
North Strathfield, Sydney, Australia
08.2017 - 12.2017
  • Took orders, ran food and drinks, cleaned up and set up the table, register.

Accommodation Crew Person

Parahyangan Catholic University Bandung
Bandung, Indonesia
11.2015 - 11.2015
  • Mathematics Competition – Parahyangan Catholic University Bandung 2015 (3 days event)
  • Provided participants a guesthouse; drove participant from guesthouse to the venue and back; picked up participant from the station, airport, and terminals, provided participants the information about transportations and famous places in Bandung; provided food for participants, made a financial report about the accommodation.

Documentation Crew Person

Parahyangan Catholic University Bandung
Bandung, Indonesia
08.2015 - 08.2015
  • Student Orientation Week for Mathematics Program – Parahyangan Catholic University Bandung (3 days event)
  • Made banners and posters, took a pictures during the event, made photo album, made a financial report about the documentation.

Teacher Assistant

Ibu Belajar Matematika “IBM”
Bandung, Indonesia
09.2014 - 11.2014
  • Ibu Belajar Matematika “IBM” 2014 (moms learn mathematics) (3 months event)
  • Assisted the lecture to teach the moms, gave and checked home works for the moms.

Basketball Competition Crew Person

Regina Pacis Bogor High School
Bogor, Indonesia
11.2013 - 11.2013
  • Performing Arts – Regina Pacis Bogor High School “Masterpiece” (1 week event)
  • Dealt with the registration fee, listed the participants, provided participants and referees all information about the competition, charged the scoring board, charge the table position, set and cleaned up the court.

Waitress

Gili-Gili Restaurant
Bogor, Indonesia
01.2012 - 02.2012
  • Took orders, served meals, cleared tables.
  • 1 month internship

Education

Bachelor - Tourism and Hospitality Management

Academies Australasia Polytechnic Sydney
Sydney
06.2021

Advanced Diploma - Hospitality Operations

Evolution Hospitality Institute Sydney
Sydney
07.2019

Mathematics Program

Parahyangan Catholic University Bandung
Bandung
11.2015

High School - undefined

Regina Pacis Bogor High School
Bogor
01.2014

Skills

Proficient in English and Bahasa

Excellent at working in teams and also autonomously

Able to Tray & carry plates (3) skill

Proficient in Microsoft Office (Word, Excel, Powerpoint)

Excellent Numeracy skills

Hard working

Fast learner & Creative

Precise & Punctual

Able to take responsibility

Certification

  • Bakery (from Indonesia, March 2015)
  • RSA (Coffee School – 1st July 2017)
  • Accredited Barista (Coffee School – 4th July 2017)
  • Beauty Class Ultima II (November 2016)
  • Beauty Class by Mac (May 2017)

Timeline

Doordasher

DoorDash
03.2024 - 03.2026

All Rounder

Pho Vietnam 8
11.2022 - 03.2024

Food & Beverages Supervisor-Part Time

Zushi
02.2018 - 11.2022

Food & Beverages Attendant - Casual

Harbourview Hotel North Sydney
12.2017 - 05.2018

Wait Person-Part Time

Pancakes on The Rocks
08.2017 - 12.2017

Accommodation Crew Person

Parahyangan Catholic University Bandung
11.2015 - 11.2015

Documentation Crew Person

Parahyangan Catholic University Bandung
08.2015 - 08.2015

Teacher Assistant

Ibu Belajar Matematika “IBM”
09.2014 - 11.2014

Basketball Competition Crew Person

Regina Pacis Bogor High School
11.2013 - 11.2013

Waitress

Gili-Gili Restaurant
01.2012 - 02.2012

Bachelor - Tourism and Hospitality Management

Academies Australasia Polytechnic Sydney

Advanced Diploma - Hospitality Operations

Evolution Hospitality Institute Sydney

Mathematics Program

Parahyangan Catholic University Bandung

High School - undefined

Regina Pacis Bogor High School
Angelica Larasati