Seeking a position that allow me to show customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Flexible hard worker ready to learn and contribute to team success.
follow-up including insurance and patient payment follow up as well as bad debt and other administrative duties
•Patient account follow up and Ensure claims are processed within 30 days.
•Collects past due patient balances within 120 days or refers to collections
•Follow up with insurance carriers on past due claims; including phone calls; submission of documentation such as duplicate radiographs; narratives and perio charting.
•Follows up with patients on outstanding balances in tactful, but diplomatic manner via phone calls and letters.
•Managed collection letter series including final patient phone call and recommendation to run account to collection agency.
•Documentation including updating account notes and inactivating patients and account.
•Worked weekly reports for aged balances; outstanding insurance claims and files secondary and tertiary claims.