Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Angelica Leon

Chicago,IL

Summary

Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.

Overview

14
14
years of professional experience
1
1
Certification

Work History

HR Manager

Ecobrite Linen
01.2020 - Current
  • Created and maintained all open job postings
  • Recruit for all open positions and conduct phone and in-person interviews
  • Conduct pre-employment background checks and I-9 verifications
  • Maintain job descriptions, personnel files, FMLA paperwork and ensure compliance with all applicable federal, state, and local laws regarding FMLA, ADA, EEO, etc
  • Develop employee handbook of policies and SOP and update annually in accordance with federal, state, and local laws
  • Research, select and administer employee trainings to follow state laws and OSHA regulations
  • Track HR Metrics – paid time off, turnover, staffing models
  • Lead companywide investigations and make recommendations to senior leadership about the proper course of action
  • Implement our performance management system and provide training, continual coaching, and feedback to managers.
  • Enhanced employee retention by implementing effective onboarding and training programs.
  • Streamlined HR processes for increased efficiency with the use of HRIS systems.
  • Improved workplace culture through the development and implementation of diversity initiatives.
  • Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
  • Ensured legal compliance with labor laws by conducting regular audits and updating policies as necessary.
  • Optimized benefits programs, resulting in increased employee satisfaction and reduced turnover rates.
  • Developed comprehensive training programs, empowering employees to reach their full potential within the organization.
  • Oversaw payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.
  • Promoted a culture of continuous learning through the coordination of professional development opportunities and workshops for employees at all levels within the organization.
  • Evaluated compensation packages competitively against industry benchmarks to attract top talent while managing budgetary constraints effectively.
  • Collaborated closely with department heads in executing strategic workforce planning initiatives that aligned human capital resources with company goals.
  • Conducted internal investigations related to harassment claims and other workplace conflicts, providing resolutions that preserved the integrity of the company''s values.
  • Advised decision-makers on complex and confidential matters ranging from performance management to employee relations issues.
  • Motivated employees through special events, incentive programs, and constructive feedback.
  • Recommended, initiated and finalized HR actions regarding faculty and staff position management, compensation and employment postings, hiring proposals and new hire onboarding.
  • Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
  • Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
  • Motivated employees through special events and incentive programs.

Executive Assistant to CEO

Ecobrite Linen
11.2019 - 01.2020
  • Coordinate and manage CEO’s calendar, ensure plans are followed
  • Prepare and direct daily, weekly and monthly meetings
  • Reconcile expense reports monthly
  • Coordinate travel arrangements for offsite meetings, conferences, and business trips
  • Recruit for all open positions and conduct phone and in-person interviews
  • Organize employee appreciation efforts – birthdays, anniversaries, monthly employee highlights
  • Advise plant and corporate staff of regulatory changes with which the plants must comply
  • Identify company safety training needs and coordinating safety training programs
  • Audit plant practices and records to ensure compliance with federal/state occupational safety and health regulations
  • Maintained inventory of all linen, researched best vendor, and developed relationship to obtain best quality at lower cost.
  • Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
  • Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.

Executive Assistant

U.S. Bank Home Mortgage
08.2016 - 11.2019
  • Provide administrative support to VP of Home Mortgage division to include meeting scheduling, travel arrangements, expenses, invoice processing, supply ordering
  • Worked in partnership with managers on performance, employee relations, resourcing, and staff management/development
  • Developed, launched, and administered new hire orientation
  • Grew team from 40 Mortgage Loan Originators to 120 across the Chicagoland area and Wisconsin
  • Reconciled and submitted expense reports monthly
  • Created and maintained companywide organization charts
  • Organized meetings and team building events to enhance company culture, boost morale and productivity
  • Developed reports to hold Sales Managers accountable for their team
  • Tracked all compliance courses
  • Ensured all teams completed training on time.

Recruitment Coordinator

ALLEGIS GLOBAL SOLUTIONS
01.2016 - 06.2016
  • Developed and organized interview schedules for candidates
  • Communicated with candidates and coordinated all travel arrangements
  • Scheduled preparation meetings for Recruitment Relationship Managers
  • Generated offer letters using the client’s HR system and obtained the necessary approvals
  • Maintained files and all related materials in accordance with the client’s file retention policies
  • Provided guidance and orientation to new hires on first day.

Recruitment Manager

CoWorx Staffing Services
04.2015 - 12.2015
  • Managed all aspects of the recruiting and onboarding process which included all pre-employment checks, interviewing, and ensuring client’s expectations were exceeded
  • Assisted Operations Manager with marketing, incentives, and recruitment budgets
  • Provided management with daily activity reports
  • Actively participated in the branch unemployment process including assignment offers, work refusals, audits, and phone hearings
  • Developed a comprehensive understanding of all safety and workers compensation programs, policies, and risk tends.

Customer Service Representative

GG Shilakis Insurance Agency, State Farm
05.2010 - 04.2015
  • Acted as first level contact for all inbound customer sales and claims calls
  • Made product recommendations by applying product, industry, and market knowledge
  • Provided accurate rate quotes and bind applications of products.

Education

Office Technology and Business Management courses -

College of DuPage
Glen Ellyn, IL

Skills

  • Spanish bilingual
  • Training & Development
  • Performance Management
  • Staff Recruitment and Retention
  • Orientation and Onboarding
  • Safety
  • HRIS - Paycom, ADP, Kronos
  • Benefits Administration
  • Onboarding and Orientation
  • Organizational Development
  • Employee Relations
  • Talent Acquisition
  • Retention Strategies
  • Payroll Administration

Certification

  • PHR, expected May 2024
  • Notary Public, Illinois, 07/06/2025

Timeline

HR Manager

Ecobrite Linen
01.2020 - Current

Executive Assistant to CEO

Ecobrite Linen
11.2019 - 01.2020

Executive Assistant

U.S. Bank Home Mortgage
08.2016 - 11.2019

Recruitment Coordinator

ALLEGIS GLOBAL SOLUTIONS
01.2016 - 06.2016

Recruitment Manager

CoWorx Staffing Services
04.2015 - 12.2015

Customer Service Representative

GG Shilakis Insurance Agency, State Farm
05.2010 - 04.2015

Office Technology and Business Management courses -

College of DuPage

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